Unable to play certain WAV files.

[Diane253]

I get my voice mail messages forwarded to my Incredible. I am unable to play them. I can however play other wav files. the vm wave files play ok on a pc. My phone co provider that sends the vm messages and Verizon wireless as well as HTC are all of no help. anyone have any ideas?

 

[mobiledevice]

Ya same deal here. What gives?

 

[gmanvbva]

Same here.

You can report it here as well.

Issue 8730 - android - Android 2.2 no longer able to play WAV files (voice-mail attachements) - Project Hosting on Google Code

 

[santinelli]

The reason is the format your PBX is sending the WAV file in... There are different types of wav's, and I know I have ALWAYS had problems with wav files from Asterisk PBX's.

This has been around a Loooong time, even an issue on my previous blackberries.

Steve

 

[gmanvbva]

Yes. It depends on how they are encoded... but (for some; including me) these wav files played perfectly prior to 2.2

 

[santinelli]

Yes. It depends on how they are encoded... but (for some; including me) these wav files played perfectly prior to 2.2

Ah, wish they had for me, something I've been battling with for several years now... I PROBABLY could have just changed how the voicemail was being sent out, but never gave it a try..

 

[awcruse]

I am getting the same issue since 2.2 update. ANyone find an answer yet?
Who should I call for help? Verizon?

 

[kprogebin]

Just buy Remote Wave from the Market. Works perfectly for me.

UPDATE: Just checked the market - price dropped to 99 cents! Better than the $2.98 I paid for it..

 

[rayk872]

WAV file issue has been Fixed!

Just recieved the new upgrade to the os for the HTC Incredible and finally my .wav files from my Voicemail System are playing again.

 

[rayk872]

the new os update has fixed the .wav file playback issue!

 

[Diane253]

nope. Still does not work here. Verizon land line is sending my voice mails to my gmail account on my HTC. when I attempt to preview the file it still says file type not supported. HTC says not their problem. Verizon land line says VZ wireless problem, and Verizon Wireless says it a Verizon land line co problem. Still not able to get off this merry--go round

 

[blastncast]

I use an app called WavePlayer by Dennis Lockshine, cost $1 and I have no problems with VM coming from my exchange now. I have used this app with any files that I have ran into problems with and it has opened them all.

 

[brfranz]

WavePlayer doesn't appear to exist anymore. I found one called RemoteWave that's free and seems to work for me.

 

[tinmannick]

^ Second that. Remote Wave works for me too. Thanks for the help.