Facebook for HTC Sense not working

kelleybp · 08:57 AM

Let me go ahead and say right out of the gate that I have tried the well-known "sign out" option under Settings>Accounts & Sync>Add Account. I've also tried many other solutions to no avail. Here's the problem:

Facebook for Sense is not syncing any contacts -- at all. I've refreshed Facebook many times using the method above in order to get updated profile pics. I tried doing that again today, and according to the program I have zero friends. Facebook for Android seems to be working properly, but all of my Sense contacts are gone.

In addition to the above, here's what else I've tried:

-Gone into my Facebook phonebook and hit refresh. Get a "connection error."
-Signed out of my Facebook for Sense account and in Settings>Accounts and Sync, and signed back in.
-Deleted my Facebook for Sense account and re-added to phone.
-Deleted all updates for Facebook for Android under Settings>Applications>Manage Applications. Deleted "Android" and "HTC Sense" from "Applications" tab at facebook.com (after removing Facebook for Sense profile from phone). Signed back into Facebook for Sense and still nothing, even after re-installing Facebook for Android updates.
-Performed hard reset of phone.

That's about all I can think of to try. I'm hoping that something's up with someone's servers. Anyone else have this problem? Thanks in advance!

5 point 1 · 07-22-2010, 04:45 PM

No problems here...

FrankTheTank369 · 07-22-2010, 11:35 PM

I agree, your contacts pictures should come up as what their Facebook picture is. This work on my Droid but now that I have the Droid Incredible, HTC has it set for HTC Facebook and it does not sync the pictures to my contacts very well.

gnh5002 · 07-22-2010, 11:39 PM

for the majority of my contacts i had to go into the contact and create the link between the contact and his/her facebook account...if that helps

Incredible · 07-22-2010, 11:40 PM

So if I read your post right, you're just trying to get facebook contacts? Like, you want your contacts to get pictures and stuff?

Click on a contact, go to "Link" and go to facebook and find your friend.

There is not separate list in the "People" application for your facebook contacts. But what I do is add the shortcut to my facebook phone book on my home screen. It had all my facebook contacts that have their number on their profile. I don't even have a contact list, just those haha

mr.s4ndm4n · 07-23-2010, 12:03 AM

Well, i'm not sure that i understand what the OP is trying to do, but here's my story/question on this topic:

I've linked ALL of my contacts that have facebook. Once that was done, it automatically pulled the profile picture, AT THAT TIME, and stored it as their contact photo. I assumed that it would auto update those pictures from time to time, but it never did.

NOW, just within the past week, i've seen ONE, just ONE, SINGLE contact's photo be updated twice; As in, he changed his facebook profile pic online, and my phone updated that ONE contact BOTH times. I've yet to see it update any others.

Is there something special i need to do??

Technikal · 07-23-2010, 12:38 AM

Same issue here. New phone. Trying to set it up. The normal Android Facebook app works, but trying to use HTC Sense Facebook for contact integration results in a 'The service is unavailable' message. Seems like something is down at HTC and/or Facebook.

kelleybp · 07-23-2010, 06:49 AM

Thanks to everyone for the replies, but I think I need to clarify my issue a little. I know how to link contacts to their facebook profiles; however -- HTC Facebook won't pull any profiles for me to link to. If I click "Link" and then "Facebook - press to link to Facebook profile" I get a screen showing zero contacts/friends. Likewise, if I go to the phone's main "People" application, click on "Online Directories" (the globe at the bottom) and then "Facebook," I get a white screen saying that I have no friends.

Again, Facebook for Android works perfectly fine. It's Facebook for HTC Sense that's the problem.

kelleybp · 07-23-2010, 06:51 AM

Quote:

Originally Posted by mr.s4ndm4n

Well, i'm not sure that i understand what the OP is trying to do, but here's my story/question on this topic:

I've linked ALL of my contacts that have facebook. Once that was done, it automatically pulled the profile picture, AT THAT TIME, and stored it as their contact photo. I assumed that it would auto update those pictures from time to time, but it never did.

NOW, just within the past week, i've seen ONE, just ONE, SINGLE contact's photo be updated twice; As in, he changed his facebook profile pic online, and my phone updated that ONE contact BOTH times. I've yet to see it update any others.

Is there something special i need to do??

This was the same experience I had when mine was working. Coincidentally, the one profile that would always update was from Wilmington.

mr.s4ndm4n · 07-23-2010, 08:44 AM

Quote:

Originally Posted by kelleybp

This was the same experience I had when mine was working. Coincidentally, the one profile that would always update was from Wilmington.

Hah, thats a pretty big coincidence!

What was that 'Sign out' method you described in your first post? I haven't heard of that, and i didnt see anything about signing out in the 'accounts & sync' settings.