1. mn_bruin's Avatar
    So I made the stupid mistake of plugging in my Inc before putting the cd and the drivers on my pc. IVe been fumbling with it for a while now. I cannot make the Verizon manager see my phone. Am i outta luck?
    07-27-2010 08:24 AM
  2. trock70's Avatar
    What cd? My Dinc did not come with a cd.
    07-27-2010 08:27 AM
  3. mn_bruin's Avatar
    The VZ access manager software CD. It also has the USB driver on it.
    07-27-2010 08:29 AM
  4. PvilleComp's Avatar
    If you disconnect the phone, completely uninstall the Access manager and re-install it should be OK.
    07-27-2010 08:35 AM
  5. trock70's Avatar
    Your phone has a USB driver that should install when you connect the phone.
    07-27-2010 08:40 AM
  6. mn_bruin's Avatar
    If you disconnect the phone, completely uninstall the Access manager and re-install it should be OK.

    Didn't work. I think its more with my computer than anything. I can see the file system and it charges. Just that The manager wont detect it.
    07-27-2010 10:45 AM
  7. PvilleComp's Avatar
    Did you download the VZ Manager for the DInc specifically or a generic one? I know they come packaged with different drivers.

    Also, and I know this requires another dreaded re-install, but after uninstalling the VZM App, look in device manager and see if the phone is listed under modems or network adaptors. If it is delete it. Then try again, connecting the phone when prompted.

    Just to be safe, after uninstalling and deleting the device from device manager a reboot would not hurt before re-installing.

    Let us know how it works!
    07-27-2010 10:51 AM
  8. sum spicy rice's Avatar
    i have no idea what you are all talking about lol. i dont remember my inc coming with a CD. i just plugged my phone to the comp.. and selected one of the options to "mount as a disk drive" on the phone when the menu popped up when plugged into the computer.. and voila.. i could see my SD and phone's storage. i guess im just lost lol
    07-27-2010 01:12 PM
  9. douger's Avatar
    i have no idea what you are all talking about lol. i dont remember my inc coming with a CD. i just plugged my phone to the comp.. and selected one of the options to "mount as a disk drive" on the phone when the menu popped up when plugged into the computer.. and voila.. i could see my SD and phone's storage. i guess im just lost lol
    That's it exactly.

    That loads up HTC Sync. I don't know anything about Verizon Manager.

    IIRC, that came with my Moto.
    07-27-2010 01:29 PM
  10. PvilleComp's Avatar
    i have no idea what you are all talking about lol. i dont remember my inc coming with a CD. i just plugged my phone to the comp.. and selected one of the options to "mount as a disk drive" on the phone when the menu popped up when plugged into the computer.. and voila.. i could see my SD and phone's storage. i guess im just lost lol
    He's trying to use the phone as a data modem using the Verizon Access Manager software. the Access manager software is not recognizing the device.

    This happens from time to time if you change devices on Access Manager or have the device already plugged in when it installs.
    07-27-2010 04:22 PM
  11. FD2's Avatar
    Simply connecting the phone to the PC will install the drivers. No software/CD is needed.
    07-27-2010 04:25 PM
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