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  1. Thread Author  Thread Author    #1  

    Default Screen goes dark when using phone

    I just got my Droid Incredible yesterday and every time I go to make a call, the screen goes dark and keeps blinking in and out so that you can't see the keys.

    anyone have any ideas how to correct this?

    Thanks,
  2. #2  

    Default

    Are your fingers or hand blocking the proximity sensor to the top of the phone? Left of the verizon logo?


    *Never mind, that would not happen while dialing unless it was during a call on speaker phone.
  3. Thread Author  Thread Author    #3  

    Default Screen Black outs consistent

    Anytime i dial a number or receive a call the screen goes black...and then flickers on periodically, once every 5 or so seconds...you can't even see the button to End Call
  4. #4  

    Default

    I have this happen when I am using the speaker phone... just hit the power button to force the screen to turn back on.
  5. #5  
    teddeli's Avatar

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    Default

    Quote Originally Posted by MilfordMark View Post
    I just got my Droid Incredible yesterday and every time I go to make a call, the screen goes dark and keeps blinking in and out so that you can't see the keys.

    anyone have any ideas how to correct this?

    Thanks,
    On mine if I am on a call and the phone is against my ear the screen is dark. When I take the phone away from my ear the screen lights up. As another poster said there is a sensor near the Verizon logo.
  6. Thread Author  Thread Author    #6  

    Default Screen goes dark

    I went back to Verizon store...they tried the reboot and some other things, but eventually gave me a new device.

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