I had over 5000 text messages and they vanished sometime between 9pm and when my backup pro runs at 2am. They were missing from that nights my backup, but they were in the previous next nuggts. I have root no custom hacks yet and using handcent. Ideas?
This happened to me the other day too! I thought it was just a random occurrence until I saw someone mention it on the system update thread. Of course, when I called Verizon, they claimed there was no record of this being a known problem. Not a big deal, but really annoying.
This happened to me on October 19th. It was kinda freaky: I saw earlier in the day I had a few unread messages, but wasn't able to read them. I took my phone out when I was in a cab later that day and *gone*.
Luckily, nothing heartbreaking was lost, but now I back them up whenever I read 1111 in one thread.
I don't have an AV installed. I talked to Verizon techs and they had me take battery out, do the *228, and then they said they don't know what happened. If it keeps happening they said they want to do a hard reset, which I would rather not.....
Is everyone that is having this problem using the same message program? Iv read when the phones run low on memory they delete messages, I know my old hero would. I guess this is a good argument for using Google voice, it saves them for you.
This is a known issue all over the place- whether the phone does it on its own to save space, or whether it's a bug, no one knows. There is an option in messages to automatically delete threads after x number of messages are reached- make sure that's off. And if you're really that worried about losing texts, use one of the 50 text backup apps on the Market.
An e-mail from HTC when I contacted them about the common "data space low" notification on the Dinc.
"The biggest cause of this issue is the Email and Text messaging. We recommend clearing out any old messages that are no longer needed. Please be aware with android it relays all SMS information with the towers so if you delete a lot of messages all at once you must give it time to relate the information to the towers otherwise if interrupted you’ll look in your SMS and they will all be back in the phone. We’ve noticed 1k SMS takes about an hour to fully remove from the server and stop syncing it to the phone."
There's some sort of syncing going on with the SMS server, and I'd imagine that this could cause message deletion as well as the delay in deleting messages mentioned in this response.