Text message gone
I had over 5000 text messages and they vanished sometime between 9pm and when my backup pro runs at 2am. They were missing from that nights my backup, but they were in the previous next nuggts. I have root no custom hacks yet and using handcent. Ideas?
Sent from my ADR6300 using Tapatalk
- 10-13-2010, 02:12 PM #2
- 10-13-2010, 11:25 PM #3
- 11-14-2010, 07:56 PM #5
- 11-14-2010, 11:02 PM #6
- 11-15-2010, 06:05 AM #8
- 11-15-2010, 02:00 PM #9
- 11-15-2010, 06:25 PM #11
- 11-16-2010, 12:48 AM #12
- 11 Posts
This happened to me on October 19th. It was kinda freaky: I saw earlier in the day I had a few unread messages, but wasn't able to read them. I took my phone out when I was in a cab later that day and *gone*.
Luckily, nothing heartbreaking was lost, but now I back them up whenever I read 1111 in one thread.
- 11-25-2010, 11:27 PM #14
- 11-25-2010, 11:37 PM #15
Do any of you have an anti-virus app installed?
The reason I ask is because I've seen some places that say for whatever reason, some of the anti-virus apps seem to be a culprit of this on the DInc and some other devices.
This has also been a reported problem to Google.
Issue 5669 - android - Droid deleting all Messaging/SMS conversation threads at random or triple sending - Project Hosting on Google Code
- 11-26-2010, 10:58 AM #16
- 11-26-2010, 02:00 PM #17
- 111 Posts
This has happened to me twice. Actually did on Wednesday, but also did something weird when receiving text messages.
After they were deleted, incoming text messages would show who they are from in the notification window, but they would show they were from someone else once you open them in the Messages app.
If I replied to this message, the messages would go to the person it incorrectly said it was from which was nearly disastrous. Very confusing for a bit.
Anyway, a reboot fixed that and all is normal now.
- 11-28-2010, 08:38 PM #18
- 11-28-2010, 08:59 PM #19
Is everyone that is having this problem using the same message program? Iv read when the phones run low on memory they delete messages, I know my old hero would. I guess this is a good argument for using Google voice, it saves them for you.
Sent from my EVO via Tapatalk pro.
- 12-04-2010, 03:05 AM #20
- 705 Posts
This is a known issue all over the place- whether the phone does it on its own to save space, or whether it's a bug, no one knows. There is an option in messages to automatically delete threads after x number of messages are reached- make sure that's off. And if you're really that worried about losing texts, use one of the 50 text backup apps on the Market.
- 12-04-2010, 12:26 PM #21
- 12-04-2010, 01:14 PM #22
- 12-04-2010, 01:19 PM #23
- 12-04-2010, 02:07 PM #24
- 386 Posts
- Stock (for now)
An e-mail from HTC when I contacted them about the common "data space low" notification on the Dinc.
"The biggest cause of this issue is the Email and Text messaging. We recommend clearing out any old messages that are no longer needed. Please be aware with android it relays all SMS information with the towers so if you delete a lot of messages all at once you must give it time to relate the information to the towers otherwise if interrupted you’ll look in your SMS and they will all be back in the phone. We’ve noticed 1k SMS takes about an hour to fully remove from the server and stop syncing it to the phone."
There's some sort of syncing going on with the SMS server, and I'd imagine that this could cause message deletion as well as the delay in deleting messages mentioned in this response.