1. allisonv7's Avatar
    I've just had this problem pop up in the past few days but the charger cord is just dropping out of my Incredible pretty easily. Anyone else have this problem? I'm not sure if I should go in to Verizon or what. I've had the phone since the end of June.


    Thanks, allison.
    10-14-2010 04:01 AM
  2. tangomonky's Avatar
    Yeah mine does that as well. Little plastic thing that used to keep it snug fell off, and now i pops in and out quite easily.
    10-14-2010 08:08 AM
  3. mclarryjr's Avatar
    I would take it back to Verizon and or call them and try to get a replacement.
    10-14-2010 08:52 AM
  4. allisonv7's Avatar
    I was thinking about taking it in the to the store but I didn't know if they replaced it if the screen would be different, or even if that would matter. I haven't been keeping up to date with the forums but when I was waiting for my phone to arrive there was a lot of talk about it.

    What do you guys think? Really my only reservation about attempting to get it replaced is if the screen is going to be lesser quality.
    10-14-2010 12:47 PM
  5. PvilleComp's Avatar
    Sounds like the USB port is "broken" in that the spring that holds in the plug is either sprung or broken. Unfortunately you're looking at a replacement.

    Since you're at 4 months it should be covered under the 1 year warranty.

    I think I read somewhere that were replacing AMOLED with AMOLED where possible. Not sure where I read it though.

    Hope this helps.
    10-14-2010 12:51 PM
  6. allisonv7's Avatar
    Just thought I'd update. After a couple of days this went from a problem that I could easily deal with to a pain in the butt. It got the point where the chord would hardly stay in the phone, and any slight shift would make the phone unable to charge and I would have to readjust it on the table.

    I went into Verizon, showed them the problem and they're sending a new one. There was no line and I was in the store for 10 minutes tops for the whole process. Phone should arrive Monday I'm guessing/hoping.
    10-23-2010 11:24 PM
  7. davidnc's Avatar
    Yeah I read also that if you orginally had an AMOLED screen they would send you AMOLED screen as its replacement as well, so I'm guessing thats what you will get .
    10-25-2010 06:06 AM
  8. Kevogorman01's Avatar
    I've just had this problem pop up in the past few days but the charger cord is just dropping out of my Incredible pretty easily. Anyone else have this problem? I'm not sure if I should go in to Verizon or what. I've had the phone since the end of June.


    Thanks, allison.
    06-18-2016 12:59 PM
  9. Kevogorman01's Avatar
    Hi Allison, I had an HTC 816 that worked well for 16 months, the phone itself is still great, but same as you the charger connection slips out very easily. I still rate the phone but have had to replace it with another brand.
    06-18-2016 01:02 PM
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