Tried installing the OTA update EH03 today on my stock phone. It downloaded fine, but while installing it is stuck on the Samsung screen. Suggestions?
First, I would recommend pulling the battery and rebooting. If a battery pull and reboot don't work, then I would suggest booting into recovery (hold down both volume buttons while holding power, let go after Samsung logo pops up the second time) and do a factory reset. You'll lose all your apps and texts and other data, but if your phone won't boot, it,s as good as lost anyway...
Yeah. I'm stuck on recovery now too.
Volume rockers move and power button selects.
Hold up Volume and power and that will reboot (ctl, alt, del).
If you have an option in recovery that says install update.zip, go to that and select. This will re-install the downloaded GB but should not erase anything.
My rockers are non-responsive. They don't change selection. Power button doesn't function either.
Vol. Up + Power did reboot it though.
Oh, and there's this too:
Click to view quoted image
I was able to fix my wife's phone after vzw told her there was nothing that could be done.