Because of the much-discussed email sync problem that neither Verizon nor Samsung seems to be unable to explain or fix. I am about 3 weeks past the 30-day return limit. Plus, given that this is a very bad problem (after all, how important is a properly-functioning email system?) why should we be subject to the $35 return fee? Anybody try to return their phone yet?
You could always print out that internal Verizon memo that lists "known issues" with the fascinate. It was posted on the blog here sometime around when the phone came out.
I am sure that would provide some heavy arguement ammo if you show them there own memo which lists your issue since the day the phone was released and them not doing a thing to fix it.....
My experience is The yahoo accounts on my phone don't sync unless I manually do it. The yahoo app fixed it but it's annoying I can't use the stock email function. Have tried re-installing email accounts and changeing sync intervals but nothing works. My wife has the same issues with her fascinate (bogo) This is really annoying that you can't get your email on your "Smartphone" which is the main reason for owning one. But I have never had any issues with gmail always worked great for me.
Some users fwd their yahoo accounts to come through gmail to get their yahoo mail. Or load k-9 or maildroid (I think)
I too have been tempted to take mine back and I am after my 30 days as well but this email thing is just B.S. that is a basic essential service to a smartphone and should have been fixed the first week!