Samsung simply does not care...

VZWRocks · 08:45 PM

Quote:

Originally Posted by a2gtinut

I wonder why Samsung is in such denial. They don't people tell them about product issues and terrible support.

From: http://forum.androidcentral.com/show...480#post561480

Not denial, they just don't care. This is NOTHING new for them, just ask anyone who has had Windows Mobile in the past. They never updated those and when they did they did so months after everyone else. That wasn't as huge a deal with WinMo since it didn't have as fast an upgrade cycle but with Android it is downright criminal with two to three releases a year.

But they have this Amazing hardware and people like Phil who even though he went through the WinMo debacle thoight (and assured us) that things would change on the Galaxy S line; but low and behold it's 6 months later and the our Fascinates are still on 2.1 and the LG Ally, which he called "not a good entry level phone" a few podcasts ago now has 2.2. The amount of memory on the phone almost made it a device that should not be updated, but LG cared enough to give it to us (then VZW added their bloat but that is another discussion).

EDIT: Yes they never gave us a date but they said soon and soon is not in 6 months. Moto and HTC upgraded their handsets in under two months. Samsung should not be significantly different.

Then they talk about it in the podcasts last week and STILL defend Samsung, trying to blame it on the carriers of all things. Don't get me wrong I am well aware that carriers (especially VZW and ATT) drag their legs on approving updates (I come from Blackberry) BUT keep in mind the Galaxy X line was suppose to get Froyo last fall and even the original European GX didn't get it till a month or so ago. Cant blame that on VZW and AT&T.

EDIT: and for all those of you who swore VZW would not deploy BB6 till spring, we got it yesterday for the Bold and Curve.

I really really want a Galaxy Tab but given the upgrade issues and the fact that the Tab2 is on its way there is no way I will buy one, and I encourage everyone who has an original GS phone (whomever the carrier) to vote with their wallets and NOT buy any more Samsung phones until Samsung adopts the urgency of updating that Moto and HTC (and even LG) have. And perhaps just importantly for blogs like this one to STOP making excuses for them!

Ok rant over

DroidXcon · 01-27-2011, 05:55 AM

Yup they probably dont care, but ill tell you this much as soon as the sAMOLED tab is out, im getting it.

And as soon as the new 4.3" phone is out, im all over it.

the updates dont matter to me much. My DX had froyo and it still wasnt as good as my fascinate. If my phone couldnt do anything more then a dumb phone, then maybe i would stay up nights worrying if they care. But my phone is awsome like i said better then my DX with froyo.

Rush Lindsay · 01-27-2011, 06:29 AM

I'm glad I am with HTC. There love seem to be overwhelming for their consumers.

gunnermike53 · 01-27-2011, 07:25 AM

Quote:

Originally Posted by DroidXcon

Yup they probably dont care, but ill tell you this much as soon as the sAMOLED tab is out, im getting it.

And as soon as the new 4.3" phone is out, im all over it.

the updates dont matter to me much. My DX had froyo and it still wasnt as good as my fascinate. If my phone couldnt do anything more then a dumb phone, then maybe i would stay up nights worrying if they care. But my phone is awsome like i said better then my DX with froyo.

what is it about the fascinate that you like better than the droid x. the guy i work with has a droid x and its SUPER slow, but its all junked up, so i cant tell if thats the phone or all the crap he has on it. dont get me wrong, im not concidering jumping ship, i mean the screen on the fascinate cant be beat, im just curious.

dante501 · 01-27-2011, 08:25 AM

I honestly had the same feeling. Everytime I go in to a verizon store try the droid x it is slow. My evo flys. Hmmm strange.

ultravisitor · 01-27-2011, 09:18 AM

I wouldn't trust the in-store models to give a decent experience of the phone because those are always loaded with task killers and a lot of other crap. What slows down the X is blur and bloat. Mine is stripped of those things, and it's really snappy.

vluc · 01-27-2011, 09:40 AM

Quote:

Originally Posted by DroidXcon

Yup they probably dont care, but ill tell you this much as soon as the sAMOLED tab is out, im getting it.

And as soon as the new 4.3" phone is out, im all over it.

the updates dont matter to me much. My DX had froyo and it still wasnt as good as my fascinate. If my phone couldnt do anything more then a dumb phone, then maybe i would stay up nights worrying if they care. But my phone is awsome like i said better then my DX with froyo.

+1. Agreed.

DroidXcon · 01-27-2011, 12:44 PM

Well first off like you said the screen blows the DX one out of the water. DX becomes so washed out and depressing after comparing it to the fascinate. Then there was the constant lag.that a rom fixed but still compared to the fascinate rom,d it still was not as smooth.picture quality was not as good. File transfer was faster but besides that I found myself using my fascinate full time, and had no need for the DX so I retired it.

Quote:

Originally Posted by gunnermike53

what is it about the fascinate that you like better than the droid x. the guy i work with has a droid x and its SUPER slow, but its all junked up, so i cant tell if thats the phone or all the crap he has on it. dont get me wrong, im not concidering jumping ship, i mean the screen on the fascinate cant be beat, im just curious.

Sent from my SCH-I500 using Tapatalk

vluc · 01-27-2011, 12:53 PM

I have a fascinate, one of the doctors I work with has a Dx. he touts the camera and all the other various and sundry, yet when I let him play with my rooted, de-bloated phone, and watch fringe on it, he just shakes his head. Now he won't try to improve it by rooting or doing anything else, but he drank the Kool-aid and now has purple lips.

killahamsammich · 01-27-2011, 01:00 PM

It's a perfect example of why bigger isn't always better. 8MP camera? Please. It's a cell phone. 8GB of RAM? Still slower. 4.3" screen? Still doesn't look as sharp/vibrant.

Yes, I'm annoyed with Sammy/VZ for the delays. But it's only a delay because they said we'd have it by now. If they kept their mouths shut and just worked on the update, people wouldn't be half as upset. That's just bad PR, not a bad product. I'll certainly buy more in the future. It's worth the wait in my book.