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Re: Otterbox Defender Defect?
I have the defender case as well and have not had that happen.Also from my past experience with otterbox if you had called CS they probably would have replaced the cases .
Originally Posted by dzyuba
I had a case replaced once for another phone and wasnt required to even send my defective case back,that case would snap closed properly around the phone.
Maybe they will replace your cases to but just dont tell them you ripped off the built in screen protector,and ask if you need to send other one back while you on the phone .I think I talked with the main person in CS a few years ago when I did have an issue as mentioned above.
If you really want to do that I would use a razr blade( the style that are in box cutters),and wouldnt have an issue with breaking the case.
Originally Posted by ChuckG73