Best Buy Finally Called and Asked Me To Return The GN

[Defconrock]

I would just be pragmatic and speak to whoever called you.

Tell them it's your only phone and that you would need a loaner and something for your troubles.

It's a lot to ask somebody to just give back something like a smart phone where half of your life is set up on it. So don't be a dick about it, but definitely know that it's on them to make it worth your while

 

[dubge]

I wouldn't return it. If it gets shut off you can then return it.

 

[khuujo9809]

I'd tell them that you will release it to them before the end of the year lol

 

[Premium1]

Loopholes? It's a civil lawsuit... they'd lose big time (or settle). Go to a Jury trial for the civil suit and they would be painted as this heartless, soulless corporation that needllessly put a man's life in danager because of a PR fiasco.

The device wasn't stolen. It was acquired legally (although mistakenly).

They would put the blame on bb saying they sold it without it being in their system, using a fake sku blah blah blah. Trust me if verizon wants to they will blacklist the phone. Not saying it is right but hey it's verizon and bb realized they screwed up and asked for it back. At least have the deceny to return something when it was clearly a mistake. I am sure you could wait an extra few days. I am sure they will compensate you somehow. But that is just me.

 

[Deltaechoe]

You realize they can't make you return the phone. Money has already traded hands so in every interpretation of the law, the device is legally your possession. They cannot legally force you to return the phone.

 

[rickt1152]

This is plain and simply a negotiation. Best Buy has contractual and financial exposure as a result of selling the phone. You have an opportunity to mitigate their exposure by selling the phone back to them.

How much is it worth to them, I don't know, but I certainly wouldn't let them out of what is likely a breach worth tens of thousand of dollars for a $100 gift card.

Best Buy has deep pockets, make them share some of that with you.

Sent from my ADR6400L using Tapatalk

 

[okayguy]

ignore it and enjoy your phone. if you get threats, please repost for our enjoyment.

 

[odranoel]

They asked you to take it back. Now you have an obligation to do so. I would do it. There is NO downside to returning it, but for the loss of use of it for a few days.

What obligation is that? He purchased the phone legally. It wasn't stolen goods. And of course there is a downside: his time and the opportunity cost of having purchased this phone over another.

I would probably start negotiations at a refund + a giftcard for the value of the phone. I would negotiate over the phone just to avoid taking a separate trip over there to negotiate. But I wouldn't hesitate to walk into the store with my phone; what are they going to do, physically restrain you and take it? I don't think that would go over too well...

 

[thedeceiver]

They would put the blame on bb saying they sold it without it being in their system, using a fake sku blah blah blah. Trust me if verizon wants to they will blacklist the phone. Not saying it is right but hey it's verizon and bb realized they screwed up and asked for it back. At least have the deceny to return something when it was clearly a mistake. I am sure you could wait an extra few days. I am sure they will compensate you somehow. But that is just me.

They would both be held liable. Best Buy for requesting it and Verizon for executing it.

It's like hiring someone to kill your wife and he does it. You're guilty and so is the guy who did it.

 

[Defconrock]

I'd tell them that you will release it to them before the end of the year lol

I laughed out loud at this.

 

[BrianTufo]

There is ABSOLUTELY NO REASON to return this phone. You paid for it and they screwed up. It's not like you funded terrorism here. Keep the phone and be happy you have it early. All the people telling you to return it are probably just jealous they don't have it yet. Don't listen to them and just keep it!!! Or hell send it to me and I'll give you a brand new never used Rezound lol.

 

[Defconrock]

Ask for nude photographs of a female employee of your choice.

 

[Gekko]

IMO ask for a $350 BB gift card to cover the cost of the phone for all of your time and trouble. they can afford it.

 

[FD2]

Keep it. You are not obligated to return it. You walked in during working hours and purchased it. It's yours.

 

[Holsum]

Ask for nude photographs of a female employee of your choice.

LMAO!!!

 

[st0ic_1]

Test the waters, see what they're willing to give you for the phone. I wouldn't accept anything under $1000. If they refuse to negotiate a buy back price, then tell them you're going to enjoy your unreleased phone and have fun dealing with Verizon.

 

[DBVille]

Another couple of considerations:

• If Verizon wants to kill the phone, I am sure their contract will allow them to disable it on their network. The software has not been approved will be enough. (Please, no whining about they don't do it to rooted phones.)
  
• If Verizon wants to they could also blacklist you, so you can't get a contract with them - forcing you to another provider. If you need their service, like some of us, that is a problem.
  
• Don't be surprised if this thread makes it to news media outlets.

 

[guinnkevinr]

IMO ask for a $350 BB gift card to cover the cost of the phone for all of your time and trouble. they can afford it.

So ask for a refund + a giftcard for the cost of the phone?

 

[heggood]

Tell them you will bring it back for a free accessory or two.

Sent from my Fake, delayed, overdramatized Galaxy Nexus

 

[bworley50]

What obligation is that? He purchased the phone legally. It wasn't stolen goods. And of course there is a downside: his time and the opportunity cost of having purchased this phone over another.

I would probably start negotiations at a refund + a giftcard for the value of the phone. I would negotiate over the phone just to avoid taking a separate trip over there to negotiate. But I wouldn't hesitate to walk into the store with my phone; what are they going to do, physically restrain you and take it? I don't think that would go over too well...

It is a moral obligation, not a legal one. I have no problem with the manner in which he obtained the phone. The vendor is asking that he return it because they made a mistake. I would definitely negotiate with them for stuff. That would be prudent.