Stopped letting me transfer files.

**Poopai** · 12-17-2011, 08:47 PM

I've been going through the slow process of transferring stuff to the GN, and it's been halting every once and a while and saying that it cant copy, which makes me have to reconnect it for it to work again, but now that doesn't even fix it. Any idea what's going on?

**mitra88** · 12-17-2011, 09:20 PM

I believe some of other forum users, including myself, also suffered that issue before. In my case, it mysteriously solved by itself after I USED THE OEM SAMSUNG USB CABLE, instead of generic cable, and REBOOTED MY PHONE ONCE MORE. It was just my case, though. Try it and let me know.

**CBCstillmatic** · 12-17-2011, 09:25 PM

I also had trouble moving things over. Every so often it would just stall out while moving stuff over. When a reconnect didn't fix it a reboot did. It took maybe 2 reconnects and 3 reboots for me to move everything. I thought it was my comp cause it kept asking me to switch USB ports.

Sent from my Galaxy Nexus using Tapatalk

**Poopai** · 12-17-2011, 09:26 PM

Originally Posted by mitra88

I believe some of other forum users, including myself, also suffered that issue before. In my case, it mysteriously solved by itself after I USED THE OEM SAMSUNG USB CABLE, instead of generic cable, and REBOOTED MY PHONE ONCE MORE. It was just my case, though. Try it and let me know.

I've been using the Samsung cable and have rebooted, but still nothing.

**Poopai** · 12-17-2011, 09:27 PM

Strange, I can move files to folders that don't have a lot in them, but not ones that do.

**Poopai** · 12-17-2011, 09:36 PM

And the error message is that "The device has either stopped responding or has been disconnected."

**iclickjohn** · 12-17-2011, 09:40 PM

On another forum someone said they solved this issue by copy and paste. I'm not sure if they meant apposed to dragging. Give it a try and see if he was right. I'll be transferring some songs tonight but can't get on my computer for a while.

Sent from my Galaxy Nexus using Tapatalk

**mitra88** · 12-17-2011, 09:45 PM

Also, someone had suggested changing the transfer protocol between MTP and PTP.

**Poopai** · 12-17-2011, 09:58 PM

Originally Posted by mitra88

Also, someone had suggested changing the transfer protocol between MTP and PTP.

Changing to PTP didn't work.

**revickulous2001** · 12-17-2011, 09:59 PM

Make sure you are running Samsung's latest drivers. New ones were released with the 4.0.2 update. If you are having difficulty installing them, try installing the Windows/Mac software "pdanet." This will automate a lot of the process for you.

If you are running Windows 7, you should have no issues so long as your drivers are good. If you're running an older version of Windows 7, however, you might struggle with ICS' file transfer protocol.

**Poopai** · 12-17-2011, 10:03 PM

Originally Posted by iclickjohn

On another forum someone said they solved this issue by copy and paste. I'm not sure if they meant apposed to dragging. Give it a try and see if he was right. I'll be transferring some songs tonight but can't get on my computer for a while.

Sent from my Galaxy Nexus using Tapatalk

Just tried copy and pasting and it's working so far. Ty sir.