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  1. Thread Author  Thread Author    #1  
    2defmouze's Avatar

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    Default Get Credit when Data is out

    Just called up Verizon and politely explained how I was upset about the data outage today, combined with the 4G outage from last week or so, that I just got a new phone and am paying over $100 a month for this service... anyway they gave me a $15 credit (half my data cost) for the outage. Nothing major, lol, but it helps a bit and was very easy to get, so I recommend everyone request it because Verizon owes their paying customers for not providing the great service they promise,

    Remember, be polite, be human.. the person on the other end of the line is a hardworking individual just like you and has to deal with plenty of d-bags all day long, don't be one
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  2. #2  
    pauldroidr2d2's Avatar

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    Default Re: Get Credit when Data is out

    Congrats. I'm not going to bother unless there are additional outages over the next several days.
    st0ic_1 likes this.
  3. #3  

    Default Re: Get Credit when Data is out

    Quote Originally Posted by 2defmouze View Post
    Just called up Verizon and politely explained how I was upset about the data outage today, combined with the 4G outage from last week or so, that I just got a new phone and am paying over $100 a month for this service... anyway they gave me a $15 credit (half my data cost) for the outage. Nothing major, lol, but it helps a bit and was very easy to get, so I recommend everyone request it because Verizon owes their paying customers for not providing the great service they promise,

    Remember, be polite, be human.. the person on the other end of the line is a hardworking individual just like you and has to deal with plenty of d-bags all day long, don't be one
    Yeah that won't work for me. I only pay $9.99 a month for data so I'm already saving quite a bit of money.
  4. Thread Author  Thread Author    #4  
    2defmouze's Avatar

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    Default Re: Get Credit when Data is out

    Quote Originally Posted by PaulDroidR2D2 View Post
    Congrats. I'm not going to bother unless there are additional outages over the next several days.
    I hear you.. I only bothered because I didn't last week when 4G was out for a couple days, I patiently put up with it, but at this point I figured a 3 minute call was worth it for $15, lol.
    pauldroidr2d2 likes this.
  5. #5  
    Channan's Avatar
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    Default Re: Get Credit when Data is out

    If only I wasn't so lazy.
  6. #6  

    Default

    Quote Originally Posted by WebDevAnalyst View Post
    Yeah that won't work for me. I only pay $9.99 a month for data so I'm already saving quite a bit of money.

    Hoooooow
    Sent from my Galaxy Nexus using Tapatalk
  7. #7  

    Default Re: Get Credit when Data is out

    Quote Originally Posted by thirsty1258 View Post
    Hoooooow
    Sent from my Galaxy Nexus using Tapatalk
    Verizon was running a promo called the Talk, Text, and Data promo where they gave a $20 discount per month on data. It ended back in January though. I was told that as long as I don't change my plan that I'll pay this price for life. So I'm not planning to change anything.
    jas o likes this.
  8. #8  

    Default

    Quote Originally Posted by WebDevAnalyst View Post
    Verizon was running a promo called the Talk, Text, and Data promo where they gave a $20 discount per month on data. It ended back in January though. I was told that as long as I don't change my plan that I'll pay this price for life. So I'm not planning to change anything.
    Nice

    Sent from my Galaxy Nexus using Tapatalk
    jacob2kd likes this.
  9. #9  
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    Default Re: Get Credit when Data is out

    Quote Originally Posted by WebDevAnalyst View Post
    Verizon was running a promo called the Talk, Text, and Data promo where they gave a $20 discount per month on data. It ended back in January though. I was told that as long as I don't change my plan that I'll pay this price for life. So I'm not planning to change anything.
    I got that same deal and love it! Learned about it here.
    jacob2kd likes this.
  10. #10  

    Default

    Quote Originally Posted by WebDevAnalyst View Post
    Verizon was running a promo called the Talk, Text, and Data promo where they gave a $20 discount per month on data. It ended back in January though. I was told that as long as I don't change my plan that I'll pay this price for life. So I'm not planning to change anything.
    wish I would have jumped on that..

    Sent from my Galaxy Nexus using Tapatalk
  11. #11  
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    Default Re: Get Credit when Data is out

    I was issued a $1.93 credit for the 2 outages. At least it is something. All I did was send them a message online asking for a credit and politely told them if their reliability isn't going to be #1 anymore then I don't want to have to pay the premium prices they ask for and said I was considering returning my phone and switching carriers when my contract is up. I'm sure calling does work better, but I was happy with any credit. Companies that charge a monthly fee should always credit their customers for outages that occur, shouldn't even have to request them. Seems like common sense to me.
  12. #12  

    Default Re: Get Credit when Data is out

    I've been paying for unlimited data for 3 years , but that's a good idea.
  13. #13  
    jas o's Avatar

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    Default Re: Get Credit when Data is out

    Quote Originally Posted by WebDevAnalyst View Post
    Verizon was running a promo called the Talk, Text, and Data promo where they gave a $20 discount per month on data. It ended back in January though. I was told that as long as I don't change my plan that I'll pay this price for life. So I'm not planning to change anything.
    This is an awsome plan. I alway love when the CSR ask how I only pay $9.99 on 7 lines. I put it on everything knowing the kids would be asking for the Fruit sometime this year.

    I locked my wife out of the account so she doesn't accidentally make a bad change and we loose it and go bankrupt.
    Waiting for the G-Nex
  14. #14  
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    Default Re: Get Credit when Data is out

    Quote Originally Posted by jas o View Post
    This is an awsome plan. I alway love when the CSR ask how I only pay $9.99 on 7 lines. I put it on everything knowing the kids would be asking for the Fruit sometime this year.

    I locked my wife out of the account so she doesn't accidentally make a bad change and we loose it and go bankrupt.
    If you've got five kids then that was a very smart decision. Kudos
  15. #15  
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    Default Re: Get Credit when Data is out

    Quote Originally Posted by 2defmouze View Post
    Just called up Verizon and politely explained how I was upset about the data outage today, combined with the 4G outage from last week or so, that I just got a new phone and am paying over $100 a month for this service... anyway they gave me a $15 credit (half my data cost) for the outage. Nothing major, lol, but it helps a bit and was very easy to get, so I recommend everyone request it because Verizon owes their paying customers for not providing the great service they promise,

    Remember, be polite, be human.. the person on the other end of the line is a hardworking individual just like you and has to deal with plenty of d-bags all day long, don't be one
    This kind of info is what should be circulated in a smartphone users' forum. Good job!!!

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