First off, I apologize for starting another thread regarding this, but I wanted it to be seen, and clutter free. I ask that those of you that are feeling annoyed by all of these "false signal issue" threads, please refrain from posting your criticism, or the Anandtech article that we are all familiar with. This thread is not about the number of bars that your Nexus lacks, compared to another phone. This thread is about signal dropouts. We do not need to be reminded that the Nexus displays signal strength differently.
I'm asking those of you who claim to have no signal dropouts, and getting great reception, to post a screen shot from battery history details chart. See the picture below as a reference. Those of you who don't know how to get to this menu, it's simple - Settings - Battery - Tap the graph. Take the screen shot by pressing power and volume down, simultaneously, then upload here.
I'm asking this favor to see how well your devices are holding on to their signal. As you can see below, there is a large red section on the "Mobile Network Signal" line, in the pic below. That happened overnight, while my phone was stationary, on my table. I went to bed with 3 bars, and woke up with a phone that had died, trying to reconnect to the network.
I find it odd that in all of the screenshot I've seen, I've never once seen one that had a mobile network signal bar that was mostly green. They are all mostly yellow and red. I presume green to mean strong signal, yellow to mean mediocre, and of course red means no service. If you guys are in great reception areas, and getting great reception, I'd like to see the charts. Any red marks, even small, indicates that your device did lose service, for a given time period. That could happen as you move between dead zones, or could be a device flaw. I'm just trying to see how often it is happening, so we can all try to figure out just how isolated this incident is.
Thanks for your time
EDIT 3/5
After calling Verizon and explaining the issue, I was overnighted a new SIM. Needless to say, this did not resolve the issue. The tech I spoke to said that if it didnt work, call back and they'd send a replacement device. I gave it a few days and called again. They were happy to overnight me a refurb.
I got the refurb last Thursday, and it is flawless. The only giveaway is the sticker under the battery does not say Samsung, like the new phone. The screen is also much better than my original phone, in terms of banding.
Finally, the refurb has not dropped signal ONCE since I got it. Fingers crossed, I may have a good one. My advise to anyone with signal drop issues, don't wait. Call Verizon and have them swap the device. I was afraid to because I didn't want a device with worse screen banding or microphone issues. I figured the signal drop issue could be fixed with software. I was wrong. I tried every radio available and none fixed the issue. 4.04 made it worse. If your phone drops signal, swap it ASAP, especially if you are within your 14 day window.
I'm asking those of you who claim to have no signal dropouts, and getting great reception, to post a screen shot from battery history details chart. See the picture below as a reference. Those of you who don't know how to get to this menu, it's simple - Settings - Battery - Tap the graph. Take the screen shot by pressing power and volume down, simultaneously, then upload here.
I'm asking this favor to see how well your devices are holding on to their signal. As you can see below, there is a large red section on the "Mobile Network Signal" line, in the pic below. That happened overnight, while my phone was stationary, on my table. I went to bed with 3 bars, and woke up with a phone that had died, trying to reconnect to the network.
I find it odd that in all of the screenshot I've seen, I've never once seen one that had a mobile network signal bar that was mostly green. They are all mostly yellow and red. I presume green to mean strong signal, yellow to mean mediocre, and of course red means no service. If you guys are in great reception areas, and getting great reception, I'd like to see the charts. Any red marks, even small, indicates that your device did lose service, for a given time period. That could happen as you move between dead zones, or could be a device flaw. I'm just trying to see how often it is happening, so we can all try to figure out just how isolated this incident is.
Thanks for your time
EDIT 3/5
After calling Verizon and explaining the issue, I was overnighted a new SIM. Needless to say, this did not resolve the issue. The tech I spoke to said that if it didnt work, call back and they'd send a replacement device. I gave it a few days and called again. They were happy to overnight me a refurb.
I got the refurb last Thursday, and it is flawless. The only giveaway is the sticker under the battery does not say Samsung, like the new phone. The screen is also much better than my original phone, in terms of banding.
Finally, the refurb has not dropped signal ONCE since I got it. Fingers crossed, I may have a good one. My advise to anyone with signal drop issues, don't wait. Call Verizon and have them swap the device. I was afraid to because I didn't want a device with worse screen banding or microphone issues. I figured the signal drop issue could be fixed with software. I was wrong. I tried every radio available and none fixed the issue. 4.04 made it worse. If your phone drops signal, swap it ASAP, especially if you are within your 14 day window.
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