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  1. Thread Author  Thread Author    #1  

    Default Problems transferring files to/from gnex

    So I installed all the right drivers (I think) to be able to use MTP with my pc bit I'm still having problems. When I open up the "Samsung MTP device" it shows all the folders in the phone, but when I click on a folder it doesn't show any files in any of the folders - it shows all of them as empty. Also, I've tried putting files from my old phone onto my gnex but I always get a message saying something along the lines of "this device does not support this file type". Everything I've read says that with a pc you just need to have the right Samsung drivers installed and MTP should work fine but that's not the case for me. Any ideas?

    Sent from my Galaxy Nexus using Tapatalk
  2. #2  

    Default Re: Problems transferring files to/from gnex

    Some people have had success changing usb cables.
    Mine worked as soon as I plugged it in. Windows installed the drivers and I was able to transfer files in both directions.
  3. Thread Author  Thread Author    #3  

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    I guess I'll try that - the cable I was using was from my OG so I'll try the one that came with my gnex. I saw a thread with someone else who had the same problem but he wasn't worried about trying to fix it he just needed to use ptp to transfer pics

    Sent from my Galaxy Nexus using Tapatalk
  4. #4  

    Default Re: Problems transferring files to/from gnex

    What version of Windows are you running? If it's something older than Vista, you may need to install the latest version of Windows Media Player for MTP support to work right.
  5. Thread Author  Thread Author    #5  

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    I'm using xp and I'm pretty sure my windows media player is up to date. Is the only way to manage files through media player? And I read an article that said MTP has been built into windows since xp so most people on pcs shouldn't have to worry about doing anything other than insight the drivers prompted when you first plug it in.

    Sent from my Galaxy Nexus using Tapatalk
  6. #6  

    Default Re: Problems transferring files to/from gnex

    MTP should be accessible by browsing through Windows Explorer, but I've been told that on Windows XP, the files necessary to fully enable MTP support are somehow attached to Media Player, so one would need to have WMP fully up to date before being able to browse MTP devices. On later versions it's supposedly built into Windows.
  7. Thread Author  Thread Author    #7  

    Default

    I gotcha well I guess those two things are at least a starting point for me. I give them both a shot when I get home. Fingers crossed one of them will work.

    Sent from my Galaxy Nexus using Tapatalk
  8. #8  
    iBowToAndroid's Avatar

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    Default Re: Problems transferring files to/from gnex

    You need WMP 11 for MTP support
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  9. #9  

    Default Re: Problems transferring files to/from gnex

    I'm using the usb cable supplied with the oem charger and vista os.
    Plugged in the phone, vista recognized/loaded drivers and explorer displayed all folders.
    Dragged 8gig of music into std music folder successfully.
    I DID get repeated warnings of incompatible types, but all plays normally.
  10. Thread Author  Thread Author    #10  

    Default

    I updated my windows media player and I'm pretty sure that was what fixed it. I'm able to view/move files both ways now. The only problem is that it's superstar slow. Hopefully something they can help with in 4.03

    Sent from my Galaxy Nexus using Tapatalk
  11. #11  
    dspcap's Avatar

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    Default Re: Problems transferring files to/from gnex

    I finally gave up and installed Wifi File Transfer Pro, it's much much faster than using a cord and extremely easy. I know it doesn't solve the MTP problem, but I wouldn't go back even if they solved the problem for me.

    I am in no way affiliated with the app, just in love with it :-)
  12. #12  
    mitra88's Avatar

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    Default Re: Problems transferring files to/from gnex

    Quote Originally Posted by dspcap View Post
    I finally gave up and installed Wifi File Transfer Pro, it's much much faster than using a cord and extremely easy. I know it doesn't solve the MTP problem, but I wouldn't go back even if they solved the problem for me.

    I am in no way affiliated with the app, just in love with it :-)
    Just out of curiosity, have you tried dragging and dropping the files to a folder WITHOUT OPENING THE TARGET FOLDER? A few other members mentioned that they were successful in transfering files to GN with that method.

    If you are not familiar with this method, let me rephrase it. You select the files from the source window (your PC?). You drag those files and drop them right onto the folder icon of your target location within your GN. You should NOT open the destination folder. Just drop the dragged files onto the folder icon.

    Let me know if this works for you. I couldn't test it myself because I am not experiencing this issue anymore....
  13. #13  

    Default Re: Problems transferring files to/from gnex

    i can confirm the whole copying files while having the target folder open is painfully slow if it even works at all. As long as you dont have the actual folder open though it copy's just fine. This doesnt change the fact the whole SD card situation is ed up.
  14. #14  
    mitra88's Avatar

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    Default Re: Problems transferring files to/from gnex

    Quote Originally Posted by reidoreilly View Post
    i can confirm the whole copying files while having the target folder open is painfully slow if it even works at all. As long as you dont have the actual folder open though it copy's just fine. This doesnt change the fact the whole SD card situation is ed up.
    I know. As far as I remember, this MTP or PTP transfer is going to be a lot slower by nature than USB Mass Storage transfer. While I understand why Google removed SD card and used this MTP for more available app installation capacity, it will become another bottleneck for Google in the future, eventually.

    At least, I am glad to know that dragging and dropping without opening the folder icon works for some of you.

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