Experiment on Voice Calls Dropping When Switching Btw 3G and 4G

GNex Girl · 02-22-2012, 02:47 AM

Quote:

Originally Posted by sw33tooth

I've heard it a few times but she will pretty much just tell me to call her back and I know what for. I just hope if it happens again that I don't have to jump through hoops to get a different model phone.

You won't. Start calling now and reporting the problem. Tell the rep to make notes in your account and refer you to tier 2 tech support. Call each time it happens. Tell them to document it.

Then when you ask for a different device, it will be all documented.

sw33tooth · 02-22-2012, 02:52 AM

Oh I have told them to and when I went to the store, the sales guy knew of our whole convo. He ordered a new phone right away. The tech that I called even went as far as putting in line service ticket.

GNex Girl · 02-22-2012, 02:54 AM

That is great. Keep making sure that the problems you are having are documented in your file. Then you won't have a problem if you want to switch to a new device.

sw33tooth · 02-22-2012, 02:55 AM

have you flashed the leaked 4.04 yet? It makes a huge difference in the 3/4g hand off.

GNex Girl · 02-22-2012, 03:01 AM

Quote:

Originally Posted by sw33tooth

have you flashed the leaked 4.04 yet? It makes a huge difference in the 3/4g hand off.

I did flash the 4.0.4 radios only, and it seemed to make the hand off better, but the problem for me is the network, too. For now, I am waiting for the OTA update, although I may change my mind tomorrow.

kirkiscool · 02-22-2012, 11:28 AM

My girlfriends network set to 3g and worked fine today in an area where calls were being dropped like hot potatoes yesterday. Switched to LTE and call dropped 8 seconds into the call.

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