Wallet Troubles

**Droid800** · 02-29-2012, 08:35 PM

This was just posted on the front page, but the latest update is causing some issues with Wallet and prepaid cards. I know for me personally, I can't access my prepaid card any more, though I can access my transaction history. Hopefully this is just temporary and not google locking VZW Nexus users out of Wallet.

Anyone else experiencing issues?

**captaincaveman** · 02-29-2012, 10:48 PM

I'm in the same boat. I hope it comes back soon. I had just loaded some cash on my prepaid card a few days before it went down.

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**Poseign** · 02-29-2012, 11:04 PM

Thanks for the info, I will not be updating this yet in that case.

**KrispyKrink** · 03-01-2012, 12:40 AM

Same here. I've got the same problem as Jerry has in his post.

"Prepaid is unavailable due to planned system upgrades"

It's been working great before today's update. Used it last night on my way home at Jack in the Box and noticed I was down to $4 on my prepaid card. Planned to ad another $50 to it last night but I'm glad I forgot. Once I applied today's update *poof* it's gone.

**kca2000** · 03-01-2012, 04:24 AM

I upgraded to the newest version tonight via the market download. Until tonight i could not get the work around in the browser to work for me. Before this I was running the first version that was available from XDA with no issues. After the update I have not had a chance to actually use it, but I am not seeing the warning when looking at my card balance. (See attached photo) I'll report back if it still works but at this point I don't see any issues after updating.

Sent from my Galaxy Nexus

**bworley50** · 03-01-2012, 08:44 AM

I am rooted and have had the reported problems. I uninstalled Google Wallet, then restored the 1st version I had using My Backup Pro. Titanium backup works too. If you re-install the 1st version, presumably you have the APK and data backed up, it works perfectly. Still have the same amount of $ left on pre-paid card as I had before it stopped working. Hope this helps.

**orlanka** · 03-01-2012, 08:51 AM

Originally Posted by kca2000

I upgraded to the newest version tonight via the market download. Until tonight i could not get the work around in the browser to work for me. Before this I was running the first version that was available from XDA with no issues. After the update I have not had a chance to actually use it, but I am not seeing the warning when looking at my card balance. (See attached photo) I'll report back if it still works but at this point I don't see any issues after updating.

Sent from my Galaxy Nexus

It seems as if you have a new issue and your user information has been blacked out. I think I can help, just pm me your credit card information and soc security info, will have you up and running in no time.

In all seriousness, if it does work, can you please also post the link where you found the apk?

**Danv1369** · 03-01-2012, 01:31 PM

Originally Posted by bworley50

I am rooted and have had the reported problems. I uninstalled Google Wallet, then restored the 1st version I had using My Backup Pro. Titanium backup works too. If you re-install the 1st version, presumably you have the APK and data backed up, it works perfectly. Still have the same amount of $ left on pre-paid card as I had before it stopped working. Hope this helps.

I tried this when it first went down and had no luck. I no longer have the APK, can you or someone else provide the link again.

**bworley50** · 03-01-2012, 01:46 PM

Originally Posted by Danv1369

I tried this when it first went down and had no luck. I no longer have the APK, can you or someone else provide the link again.

**orlanka** · 03-01-2012, 02:14 PM

Originally Posted by bworley50

This would be to the old (prior to today's updates) version which won't update in the market, right? IF so, does anyone have an updated one based on the today's changes?

(sorry, not sure what's required to get an updated APK after an update goes out)

**biggbrother2** · 03-01-2012, 02:15 PM

I updated to the new version last night after I was prompted in the Market. I am able to see my prepay balance fine. In fact, I went to Rite Aid an hour ago and used Wallet fine. I am on the Verizon Galaxy Nexus. Its still working normally for me.

**Danv1369** · 03-01-2012, 03:32 PM

I uninstalled Wallet and installed the old APK. Prepaid card still unavailable.

**Danv1369** · 03-01-2012, 03:42 PM

Tried the Market work around to get the latest version and still no luck with the prepaid card.

**kca2000** · 03-01-2012, 06:55 PM

Originally Posted by orlanka

It seems as if you have a new issue and your user information has been blacked out. I think I can help, just pm me your credit card information and soc security info, will have you up and running in no time.

In all seriousness, if it does work, can you please also post the link where you found the apk?

Yeah ill send that requested information right off to you. Its on its way.

Working fine, used it at Wegmans tonight for a drink. Worked just like it always did.

I don't have a link as such. I followed the directions Droid life posted on how to install the APK via the browser work around.

The original APK i had installed from the beginning i got from this.

I have not applied any of the updates since that original download back in December. I just tried the work around again last night since i saw wallet got a big update. It required me to clear the data from the market and the browser to get it to work, but once it did the market showed Google wallet as an update, not a new install. I just installed/updated the app and it works fine.

FYI. Not Unlocked, Not rooted. Everything is stock. Hope this helps.

**captaincaveman** · 03-01-2012, 09:10 PM

I tried the market work-around, and I got it installed and showing up in "My apps".....but it still says the prepaid card is unavailable.

**kca2000** · 03-01-2012, 09:57 PM

Originally Posted by captaincaveman

I tried the market work-around, and I got it installed and showing up in "My apps".....but it still says the prepaid card is unavailable.

Thats strange that the availability is hit or miss. I really don't know what is causing mine to work still.

**Danv1369** · 03-02-2012, 09:22 AM

Originally Posted by kca2000

Thats strange that the availability is hit or miss. I really don't know what is causing mine to work still.

You installed prior to the security issue and Google taking the prepaid cards offline correct?

I think this is the issue. Anyone with Wallet prior to the security issue are fine. Those that have tried to add a new card or wiped and tried to reinstall after the security concern are having the issues. I was using Wallet since December as well but I unlocked my bootloader around the same time the security concerns came to light so when I went to set up Wallet again the prepaid card would not activate and I get the maintenance message.

**thebignewt** · 03-02-2012, 10:23 AM

Pardon my ignorance, but what does this app allow you to do at a store? I assume you first load a virtual card with money transferred from your bank accout or credit card (like Paypal). Then you open this app on your phone at a store. Then what happens?

**captaincaveman** · 03-02-2012, 12:26 PM

Originally Posted by thebignewt

Pardon my ignorance, but what does this app allow you to do at a store? I assume you first load a virtual card with money transferred from your bank accout or credit card (like Paypal). Then you open this app on your phone at a store. Then what happens?

Magic:-)

You put your phone on the credit card scanner and they get their money

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**radgatt** · 03-02-2012, 12:36 PM

My google wallet is working no problem. I updated wallet and still have my prepaid card as well. I just used wallet a few minutes ago with no issues. I'm on a Verizon nexus and not rooted. Am I lucky?

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**captaincaveman** · 03-04-2012, 01:26 PM

I noticed something new today. There was a banner at the top of the screen, and when you click on it, it takes you to a page that says "unsupported device"

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**moosc** · 03-04-2012, 01:37 PM

But does it still work? I think that is a warning about the effects of rooting.

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**captaincaveman** · 03-04-2012, 01:39 PM

Originally Posted by moosc

But does it still work? I think that is a warning about the effects of rooting.

Sent from my Galaxy Nexus using Xparent Cyan Tapatalk

In the first pic it still shows "prepaid unavailable"

**Cigar-Junkie** · 03-04-2012, 04:08 PM

Unlocked and rooted (I think) running stock os but I did get the Citibank card. All is normal here and no pop up.

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**KrispyKrink** · 03-04-2012, 05:57 PM

Originally Posted by captaincaveman

I noticed something new today. There was a banner at the top of the screen, and when you click on it, it takes you to a page that says "unsupported device"

Sent from my Galaxy Nexus using Tapatalk

Are you rooted? I'm not, just unlocked on 4.0.4, no pop-up or other warnings. But today I did noticed my error message changed to "Prepaid Unavailable. Please Try Again Soon.", they removed the "due to planned system upgrades".