- 03-10-2012, 08:33 PM
Thread Author #1
Making a call to Verizon tomorrow about this data garbage
I've been willng to tolerate the generally crappy data coverage so far, but tonight was absurd.Out in Manhattan, in one of the busiest metro areas in the world, and I cant get data virtually the entire evening. Situations in which my D Inc would have had a solid data signal, I couldnt do anything on this phone, and that's unacceptable. Meanwhile, I was borrowing my wife's Thunderbolt, which got excellent 3g where my phone got zilch. Ridiculous.And today was the end of my 14 day return. Sweet.
- 03-10-2012, 09:55 PM #2
Re: Making a call to Verizon tomorrow about this data garbage
This is a well documented issue so kind of surprised you were caught off guard by it. I bought mine on release day so I was caught off guard and the promises by Verizon to have an update out "very soon" have went unfulfilled. My GN sits in my desk drawer because the data connection is so bad and I even had my device replaced under warranty to see if that would fix it and the new phone performs exactly the same.
Good luck with yours.Last edited by LBTRS; 03-11-2012 at 10:10 AM.
- 03-10-2012, 11:53 PM #3
- 03-11-2012, 01:32 AM #4
Data dropped for me yesterday too. Not happy with network coverage. My charge had awesome coverage. The best I've ever experienced
Dropped from LiquidNexus via Tapatalk***GET IN WHERE YOU FIT IN***
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Boneyard-D1,Dinc,dX,Gtab7",Tbolt,iPad1,Bionic,Xoom,iPad2,Charge,GNexus,SGS3,Razr Maxx,Nexus7...the list shall continue
Living Dead-iPad3,GalaxyNexus,Razr MaxxHD - 03-11-2012, 08:46 AM #5
- 03-11-2012, 08:58 AM #6
Sorry to hear that .I will be interested to hear what they tell you.I assume your going to vzw store and show them what you found out.
Theres nothing like showing them the results you mentioned in your post.Please report back what they say to you.Thanks
sent from my Galaxy NexusSGSIII : White 32 gb model with 32 gb sdcard
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Kernel : n/a - 03-11-2012, 09:07 AM #7
Re: Making a call to Verizon tomorrow about this data garbage
That sucks. I was also in a saturated LTE area. I too had nothing but problems. Lucky for me I had my device during the holiday return period. I waited until the very last day, hoping that a custom rom, or an update from Verizon would fix my device. With custom roms not working, & no help from Verizon in sight, I bailed.
I got an iPhone 4s (I know, El Diablo) & so far I am really enjoying this device. The screen is smaller & no LTE, but it's so smooth & fast. Call quality is also better.
If they refresh the hardware, I may give it another try. - 03-11-2012, 10:19 AM #8
A pre release update doesn't count as that was just a way for Verizon to save money by having us do their work for them. There were ton of software updates and tweaks to ICS prior to releasing the phone that we don't count as updates to solve post release problems so why would you count that pre release update?
Sent from my DROID RAZR MAXX using Tapatalk! - 03-11-2012, 02:32 PM
Thread Author #9
Re: Making a call to Verizon tomorrow about this data garbage
Called tech support, who had me pull the battery and SIM card while they did some sort of refresh on their end. Booted the phone back up, and lo and behold, no data. Nice to see that the problem was actually reproducible.
The tech said I should pick up a new SIM card at the store, and see if that works, and if not the next step is a hard reset of the phone (works for me as I was planning on rooting anyway). So I'm going to do that and see how it works or doesn't work.
It really just seems to be a timing issue. I think the phone takes a very long time to switch between 3g/4g/1x, so that essentially I have no data for long periods of time in between switches. 3G just came back on, but it took several minutes, which doesn't make much sense. - 03-11-2012, 03:31 PM #10
- 03-11-2012, 06:33 PM #11
I don't want to sound like an *** but I just don't see how ppl can compare iPhones to the Nexii. Until the iPhone runs on 4g and has ICS there's no comparison IMO. Plus the iPhone has been out for years so all the bugs should be fixed and should run smoother than the Nexii that's only been out 90 days. Other than the data connection issue (which is frustrating as hell) this phone has been pretty solid for me.
- 03-11-2012, 06:57 PM #12
- 03-11-2012, 07:16 PM #13
- 03-12-2012, 06:12 AM #14
Re: Making a call to Verizon tomorrow about this data garbage
I unlocked and flashed the 4.0.4 update and data switching is much better. The signal is a bit better too, but not by leaps and bounds. I'm at least getting a trickle of 3g where I had none with 4.0.2, and had a good signal with my OG Droid. That's definitely something to try if you haven't already.
I can understand there's going to need to be a tweaking time for new phones, and radio strengths may vary a bit, but how can this still be an issue with modern phones? On a CELL PHONE, radio strength should be the TOP priority!
Verizon payola to make people use more wifi?
- 03-12-2012, 10:24 AM #15
Re: Making a call to Verizon tomorrow about this data garbage
My phone has been rock solid for the most part... I cant complain... Only thing I have noticed as being true is the signal is not as strong in fringe areas... My ex girls razor can get 4g in a fringe area while mine drops to 3g.. Its a little annoying but nothing that bothers me that much where id return it.. Other then that its perfect for me...
- 03-12-2012, 11:24 AM #16
Re: Making a call to Verizon tomorrow about this data garbage
just saying, other than the android os taking battery life away from me which has gotten better recently, im on 4.0.4 radios with the latest aokp and latest franco kernal and i am not running into any issues signal or otherwise.
- 03-12-2012, 01:05 PM #17
- 03-12-2012, 01:23 PM #18
- 03-12-2012, 01:44 PM #19
Re: Making a call to Verizon tomorrow about this data garbage
Somehow I have to thing that a lot of this is Verizon's network and not the phone itself. I realize that people have compared signal strenth numbers with other phones in the same locale, but not getting any data in Manhattan for a whole night, then getting it, reeks of a network problem. This has gotten to be similar to ATTs debacle when the iPhone dropped.
- 03-12-2012, 01:50 PM #20
- 03-12-2012, 03:58 PM #21
Nah. I've been to countless Verizon stores in LTE markets. I've tested the signals and bandwidth speed of all the LTE phones. The Nexus always comes in dead last. Half the time the Nexus can't even pull in a 4G signal. I'm still a believer of it being a hardware issue.
Sent from my iPhone 4s using Tapatalk - 03-12-2012, 06:38 PM
Thread Author #22
Re: Making a call to Verizon tomorrow about this data garbage
Well, I have a new sim card now but the issue seems to remain. Even when I have enough signal to text or make a phone call, I have zero data.
The guy in the Verizon store said he thinks it's a network issue, that his Razr Maxx has the same problem and he's heard others complain of the same.
I'm hoping that the software update addresses this at least to improvement, if not resolution. Otherwise, not much else I can do. The phone is great (especially rooted), the data dropping thing just sucks.
Oh and switching to CDMA mode doesn't seem to help either. I'm done messing around, I'm just going to sit tight until I can flash a 4.0.4 update. - 03-12-2012, 07:23 PM #23
Re: Making a call to Verizon tomorrow about this data garbage
The first two Nexuses I tried out exhibited the same frustrating data dropping behavior as detailed in this thread. Finally gave up and went with a Rezound and just like that, signal strength was no longer a concern...at all and I mean whatsoever. The Rezound just did it's thing and I always had data. So I was definitely thinking that based on experience, it's a Nexus hardware issue.
Week ago, I get an itch to try out another Nexus, tired of waiting on an OTA to address known issues. Ordered it from Amazon Wireless this time, rather than go through Verizon again, I figure why not mix up the source a bit (plus the price was great). This one shows up with 4.0.2 already on board and lo and behold...no data issues at all. I mean none, as in rock solid as my Rezound. (I still have the Rezound to make direct comparisons with.) Week in and it's been great. I was even sitting in a movie theater the other night, checking to make sure the ringer was off and was pleasantly surprised to see three bars of 4G. The first two Nexuses I had would have all gray bars and saying the mobile network was disconnected any time I went into a building it seemed.
I don't think it should take multiple attempts to get a "good one" of course, and I hope an OTA is on the way to address the outstanding issues, but when it works, it works, and is absolutely capable of obtaining and holding a strong signal.
My unscientific opinion, based on nothing other than my own experience, is that the first batch(es) shipped suffered from some manufacturing/QC issues. Some of that stock is still floating around out there, most likely in Verizon's inventory.
Keep harping on Verizon until they get you one that works the way it should! I couldn't agree more, top priority should be signal. - 03-12-2012, 07:36 PM #24
- 03-12-2012, 08:10 PM #25



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