Power cycling/rebooting

**Murph5150** · 05-11-2012, 06:49 AM

The 1st week I had my Nexus it didn't reboot at all. Now it reboots 2-3 times a day (my 2nd week with the phone). Verizon had no suggestions except to call Google. Their number is 650-253-0000. I'm going to call them today and I'll report back to this thread what Google has to say.

I asked Verizon why they aren't updating us to 4.0.4 which seems to be the fix and the rep said Google is 100% responsible for Nexus updates. Google's hours are 8-5 Pacific time so I'll answer in a few hours.

**dcastillo** · 05-11-2012, 06:58 AM

Not sure if its a coincidence, but my rebooting has gotten worse in the past few weeks... sometimes a few times everyday....

**Murph5150** · 05-11-2012, 07:12 AM

Originally Posted by dcastillo

Not sure if its a coincidence, but my rebooting has gotten worse in the past few weeks... sometimes a few times everyday....

That is exactly what is happening to me.

**asmallchild** · 05-11-2012, 07:31 AM

Did you install any new apps? Maybe they are the culprit?

**Murph5150** · 05-11-2012, 07:46 AM

Originally Posted by asmallchild

Did you install any new apps? Maybe they are the culprit?

I have, but I think 4.0.2 is just buggy. I've never been on a forum that has so many problems with phones refreshing. Hopefully Google can problem solve these issues.

**asmallchild** · 05-11-2012, 08:13 AM

I was running 4.0.2. just 1-2 weeks ago and didn't have reboot issues

I don't run a ton of apps though

**creccaj1** · 05-11-2012, 08:13 AM

While I will agree that 4.0.2 is buggy it still may as well be an app. I am on 4.0.4 and have had less issues even with AOKP rom installed. Google will probably tell you to do a full device reset and see if it persists if it stops rebooting then yay it was an app now you can pinpoint it. If not then you might want to consider rooting to 4.0.4 since the OTA will take forever.

**yodatom10** · 05-11-2012, 08:18 AM

i just got my 4.04 ota yesterday my friend got it to tried to update my other friends nexus and i could not get the ota i wounder if google is doing another round of testing before a massive roll out.

**dcastillo** · 05-11-2012, 08:20 AM

Haven't loaded much recently...
Let's see...
BBT
Glympse, uninstalled now
Flip board
I have updated a few which is harder to remember though
Draw something

That's all I can remember atm

**asmallchild** · 05-11-2012, 08:54 AM

Maybe flipboard is the issue? It hasn't been completely vetted out yet?

**Murph5150** · 05-11-2012, 09:40 AM

I have all the same apps on my Nexus that was on my Rezound. My Rezound never once rebooted. So I'm not convinced it is an app issue.

**asmallchild** · 05-11-2012, 09:48 AM

Originally Posted by Murph5150

I have all the same apps on my Nexus that was on my Rezound. My Rezound never once rebooted. So I'm not convinced it is an app issue.

But are the apps conflicting with ICS?

Did you have an ICS ROM on your Rezound?

**Downwind** · 05-11-2012, 10:06 AM

I've had the exact same experience as some of you folks. No problems for the first few months and now daily reboots. I just added Flipboard so maybe that's the issue. I also switched to Nova launcher from Go. I had no problems with Go.

**Murph5150** · 05-11-2012, 10:41 AM

I was running stock Gingerbread.

So I called Google, and they don't assist people via phone. All questions have to go through support.google.com

I'm sick of the reboots. If it is an app, I don't feel like spending the time deleting one by one daily to see which one it is, if any. I guess I'll just impatiently wait for the 4.0.4 update.

Screw you Google.

**Paradocks** · 05-11-2012, 11:37 AM

Is it too late for you to go back to the Rezound?

**ConTejas** · 05-11-2012, 12:20 PM

Originally Posted by asmallchild

I was running 4.0.2. just 1-2 weeks ago and didn't have reboot issues

I don't run a ton of apps though

+1. My GNEX was always proper and snappy stock. It's a ridiculous super phone now

That said...shame to see others not having the same experience.

**Murph5150** · 05-11-2012, 12:54 PM

Originally Posted by Paradocks

Is it too late for you to go back to the Rezound?

Nope. It's a paperweight right now. I don't want to go back to the Rezound. I want my Nexus to stop rebooting.

**Murph5150** · 05-11-2012, 12:57 PM

Originally Posted by ConTejas

+1. My GNEX was always proper and snappy stock. It's a ridiculous super phone now

That said...shame to see others not having the same experience.

I've had my Nexus for 2 weeks. Week 1 I had no reboots. Week 2 I got them every day. I'm wondering if it could be an app? I have been running Apex Launcher since day 1. It seems nobody on 4.0.4 has rebooting issues.

**tobybul** · 03-25-2013, 07:44 PM

My Nexus was locking up and power cycling today. Its been acting funny since I download a mobile security app called Lookout. I was able to uninstall the app and the problem went away. Based on this I believe Lookout either has a compatibility problem with the Nexus or it really does not work well with it.