[Iceman0803]

... but please stop the complaining, people. Its getting old and very annoying to us that have no issues...

No, those of us that are "complaining" have every right to do so. This is because we PAY Verizon for a service that we expect to work. When I'm away from home, at LEAST once a day, I can pull my phone out of my pocket and have ZERO connectivity (i.e. no cell or data service) which is absolutely unacceptable. They may have had a fantastic 3G (CDMA2000) network but their LTE network isn't even remotely reliable by comparison. Sure they have the "largest" LTE network, but what good is it when devices can't stay connected to it?

I've heard that Verizon is actually quite a bit ahead of schedule with their LTE rollout, which could be just a rumor. But, if it's true, it begs the question: What corners have they cut to come so far so fast?

EDIT: I forgot to mention that I DO have the most recent 4.0.4 radios installed but haven't had a chance to really test them. The only thing I can say for sure at this point is that they have not improved my signal at all, but that doesn't matter to me so much as the connectivity drops. If those are at least fixed then I'll be mostly happy.

[pool_shark]

Mine works... never rooted. If you don't want to do something yourself, you're on the wrong carrier. Verizon is lazy. We're here to help... but please stop the complaining, people. Its getting old and very annoying to us that have no issues. This phone is still the only device with ICS on Verizon. ATT, has unlocked phones that can work with its network, same with T-Mobile (plus they have their HTC One series devices both running ICS). Sprint has the Evo on the way and 2 devices running ICS now (both nexus devices). So... you can sit on your hands or do something about it (without "rooting"). Rooting shouldn't be a bad word... if you think it is, you truly have no clue what it is. This is the first phone I haven't needed to root, so i haven't

I have no issues, and I disagree with that statement.
What annoys me is people who have no issues trying to tell others to take it easy.
The 4.0.4 update did not fix the problems for many people and I can understand their frustration. They bought a $600 phone that works when it feels like it. That has to suck.

[Iceman0803]

i have no issues, and i disagree with that statement.
What annoys me is people who have no issues trying to tell others to take it easy.
The 4.0.4 update did not fix the problems for many people and i can understand their frustration. They bought a $600 phone that works when it feels like it. That has to suck.

Absolutely!!!!

[ellisz]

If you are on your first phone and having problems and you know some are not then you should be complaining to Verizon. Most I have ever swapped is 3 but some have had more. There is definitely some build issues and unfortunately radio signal is not the the same for everyone.

Motorola seems to have the better radio. Might they looking there. Losing your phone data sucks but rooting can help with that.

Sent from my Galaxy Nexus using Tapatalk 2

[asmallchild]

Wierd, they bought the wrong phone, but yours worked OTB no tinkering huh? More on them for not wanting to root it? Do you mean they need a new Nexus, or a different phone?

It sucks that the Nexus did not work out the box for them. Perhaps there are quality control issues that Samsung needs to address.

Perhaps there are apps on their phones that are causing issues.

At the end of the day, it would be ideal if the phone worked out the box. That being said, this is a developer's device and running a new version of an OS (ICS). Maybe it's not ready for primetime. Maybe there are still some bugs to be ironed out.

If you are unwilling or unable to tinker with the device (but yet have the presence of mind to come here and whine), then yes, they did insufficient research prior to purchasing the device and perhaps should have opted for something simpler to use a la an iPhone or a Droid Razr MAXX.

[asmallchild]

It's a Nexus, it's a developer's device, it runs cutting edge software. Ideally it would work perfectly out of the box.

Yours didn't.

So you can return it (call customer support until you get what you want. Ironically, whining with them will get you further than whining with us), tinker with it (I agree you shouldn't have to do this to get basic functions to work, but hey, that's where you stand. You can tinker with it or suffer with it), or whine about it.

You've chosen the last option on an enthusiast website. What kind of responses did you think you were gonna get?

"Oh poor you. Let me hammer my device so we can both commiserate."

Did I miss where this phone was marketed as a phone where you will need to periodically apply a "fix out there" that isn't approved by Verizon in order to have it work properly? A fix, which, in Verizon's eyes, most likely voids my warranty from them? And where is the official documentation for this fix?

Sorry, but to me that reply is a cop out. I've heard that argument before. This was a production consumer phone that I bought in a Verizon retail store. Not some "hackers only" phone. I expect it to work. If I want to install apps that require SU, ok, then I understand that I will need to root and and maybe install ROM. I just want the phone's basic functions to work properly. I should NOT have to root and install a ROM to do that.

And to the folks that mentioned changing phones, how do I do that if I am locked into a contract?

Lastly, to the folks that think reboots are no big deal. I don't recall my DINC rebooting spontaneously. My wife's Razr MAXX has never spontaneously rebooted. My iPad has hung once in 2 years. My Asus EeePad Transformer has never hung and/or rebooted. My HP Touchpad runs flawlessly as well. The same goes for my Nook Color. And if my laptop rebooted multiple times a week, then, I'd definitely have a major problem. And in all honesty, my laptop hasn't hung/rebooted more than once in the last 6 months.

[turdbogls]

Sorry you are having issues. for me, this is the best phone i have ever used. no problems, always have good connection, pretty good speaker, no reboots ect.

however, when it comes to phones, there are options.
#1, take matters into your own hands, Unlock, Root and ROM. it most likely will fix your issues.
#2, talk to verizon and get another nexus,
#3 if the refurb nexus doesn't work any better, request a different phone
#4 unlock the bootloader and manually update the phone...it is safe, people here dont try to screw you over. then re-lock the bootloader and enjoy the phone.
#5, come on here and complain and dont actually do anything about it.

so sick of these posts by people not willing to do anything about it other than complain on forums.
I took rout #1....i did it even before i could really see the "problems" with the phone. i Knew what i was buying, i did research before buying, IMO, the nexus was made to be Rooted. yes i know it is a device made for the public and was made to work out of the box....when it doesn't, there isn't a phone out there that is easier to manually fix yourself with an hour worth of work.

[greydarrah]

I think that most all reboot problems are related to the apps you have chosen to install. As an example, before the GN, my wife, my son and myself all had Droid X phones. My son's rebooted itself frequently, often more than once per day. My phone and my wife's never rebooted. So I switched phones with my son. A few days later, his new phone was rebooting itself again, and mine (his old one) never rebooted. It's all about the apps. This is even more significant on the GN because it's running ICS, which some apps may appear to work on, but cause underlying problems.

If you want to complain just to be heard (there's nothing wrong with that), then exchange your phone and go through 5 or 6 devices. If you want to try and fix it, do a factory reset, choose NOT to install any of your old apps (even delete ones that might auto restore) and use the phone as is for a week or two. If it still reboots (I doubt it will), get it replaced. If it doesn't reboot, you can start adding back the apps that you really use, one at a time.

[TabGuy]

I hate to finally admit this, but I really regret buying this phone. I was super anxious to get this even before it came out. I even paid a "fee" to Verizon so that I can upgrade early (2 months before my contract was up).

This is a tell tale sign. I've noticed that whenever I have great anticipation for a product I almost always find myself let down. So, when I find myself looking forward to something then I wait, and wait and wait and let others do the ice breaking. And, if all looks good I jump in.

I've been fortunate with this phone. I didn't have any preconceived notions and just picked it up in December because it had ICS. From that standpoint it didn't let me down.

I have a couple of comments on the rest of your post. Please indulge me.

- If you have young kids and are serious about capturing them in photos or video then buy something worthwhile. Get a good SLR camera and you'll notice a huge difference in the quality of the shots and the enjoyment you'll get out of them. I had a child that was a division 1 NCAA athlete. I took over 30,000 photos during her college career. None of them were on a phone. I'm glad.

- My doctor insists that I not have any device that communicates via wifi or cellular radio within 10 feet of me while I sleep. He says it's very unhealthy and causes sleep problems. For that reason my phone isn't even on the same floor as my bedroom.

I've been fortunate in that I've only had one, maybe two, spontaneous reboots since December. I'm convinced that it's an app that doesn't play nicely with ICS that causes the problem. Do a factory reset and don't install any apps and I bet your reboot problem goes away.

I never have the 3G-4G handoff issue. Why? Where I live, a suburb of Los Angeles, there isn't any 4G. For the most part I have my phone set to CDMA only. I only turn on 4G when I'm doing a large download or watching hi def video. Other than that I find 4G unnecessary.

All in all, it's been a good phone. I love the screen and ICS. I've had very little issues. Maybe I just got lucky. But, if so, I got lucky 3 times as my wife and daughter also have one. My wife has never had a spontaneous reboot. But then she hardly downloads any apps. That's why I believe it's an app issue.

[LBTRS]

I feel for you as I was in the same boat. I tried for months to 'live' with the Galaxy Nexus and its problems but after one too many times of the phone not being available when I needed it I said enough and went and bought a RAZR MAXX and have been trouble free since.

I also don't want to have to root or load custom roms to get the phone to work and NO ONE should have to do that stuff if they don't want. The stock Galaxy Nexus is fine for a young person who just uses it to text friends and use as a gadget but for someone that requires a working device it misses the mark badly.

I'm still hoping a software update will fix the many issues with this phone but as of now I'm happy I don't have to deal with the GN on a daily basis.

My recommendation is complain to Verizon enough that they let you into another device as they have not provided the working device that you paid for.

[oxymoron]

It did seem like there was a pattern with devices having issues. Of the ones that were made in China and Korea, the Chinese made ones "seemed" more prone to having issues.

FWIW... mine was made in Korea, and it works pretty well. The only issue I had was data drops, then it wouldn't authenticate. Sometimes toggling 4G fixed it, sometimes toggling airplane, and sometimes only a reboot fixed it. It didn't do this at all the first couple of months. I do live in a fringe area however, and believe a lot of my particular issues were to do with that.

This was the first device I didn't feel the need to put a ROM on... until then. Let's face it, vzw sucks at "timely" updates. They are however, "thorough" as Phil would say.

Anyway, this was the longest I've ever waited to flash something on one of my phones. Yeah, I was a little pissed at first that I even had to... but after I wondered why I hadn't already done it like I have with every other device.

AOKP. FC02 radios. Franco kernel.

Euphoria

*customized tapatalk signature*

[scorpiodsu]

It's a Nexus, it's a developer's device, it runs cutting edge software. Ideally it would work perfectly out of the box.

When you buy a "developer's" device from your carrier in their retail store to expect it to function as such. This isn't a phone that everyone bought that was exclusive to developers at some sort of conference where it's expected to be a test unit. I'm sorry but where did Samsung and Verizon indicate that this is a developer only phone and any issues experienced are normal as this phone is supposed to have problems? Come on dude.

And most of the problems with this phone are basic problems with call quality and signal issues. I'd expect a "developers" device to even function properly here.

[shiner#AC]

Because of the craptastic radio/signal issues I missed 2 very important calls this week.

The first was Tuesday afternoon when my parents were in a car accident and were being transported to the ER. They called me multiple times and my phone never rang. Left a voicemail and I was not notified. How did I find out they were on their way to the ER? My wife's grandmother came to our house, I was outside, found me and told me. I did get the voicemail notification at some point later when I got a signal.

Then yesterday my Dad woke up feeling ill, got progressively worse and ended up calling 911. Again he is being transported to the ER with a heart attack and although my Mom called my cell several times I never got the call. It wasn't until I got out of a meeting and saw the voicemail light on my office phone that I found out he was on his way to the ER.

Both of these instances of not receiving calls happened in areas where my previous phone, a DX, had a strong signal. I have already replaced the SIM in the GNex once and suppose I could again, but 2 strikes are all you get Samsung/Verizon. The great screen and vanilla ICS are nice, but the phone is a phone after all and if it fails that basic functionality it is time for it to be kicked to the curb.

Now I have to decide what phone to switch to so that if someone ever needs me in an emergency or if I have one myself that I can be sure the call gets through.

[pool_shark]

Sorry to hear about your parents, I hope they're going to be ok.

[Mordecaidrake]

Sorry about your parents, I hope they're okay. If you're looking for a new phone I'd go with the Droid Razr MAXX or the Rezound.

[shiner#AC]

Thanks.....all things considered they are fine. I am just really, really frustrated with this phone.

[ConTejas]

Jeez - talk about a bad week man. Best of luck to you and yours.

[rbess1965]

The Maxx has been the most reliable phone I've used to date. All that could change with a messed up ICS rollout. It's not a perfect device, haven't seen one that is, but as of right now it has been dependable. While the display on the Rezound is nicer, I think the battery life on the Rezound will disappoint you. Either go Maxx or if the display is real important, wait a bit for the next version of it and if it has this battery it should be a good one.

Sent using Droid Razr Maxx

[Murph5150]

Thanks.....all things considered they are fine. I am just really, really frustrated with this phone.

First and foremost, I'm glad to hear they're fine. Now, on to your phone.

We are on version 4.0.2. We should be getting an update soon to 4.0.4 which reportedly improves signal strength. If you must deep six your Nexus now, I have experience with the HTC Rezound. It has the best radio I've seen in any cellphone. The only reason I got rid of it is because I wanted the "pure vanilla ICS experience." Otherwise, the Rezound is as good as it gets.

Best of luck to you.

[Johnly]

I had two made in Korea galaxy nexus phones...niether was anything close to reliable. Sorry to hear that, would have been better to have a BB Curve at that point (I miss mine sometimes.) I know a ton of people that drink heavy KOOLAID swearing away the night that the next update will fix it. That is the most pathetic drink ever. If it dont come working proper, it aint worth it, as evidenced by your post.

[bphelminski]

4.0.4 doesn't fix signal issues. At least not the version that's been leaked out for a while. I've been running it for the past month (ICS version and radios) or so and nothing changed. The signal still drops randomly and data is unreliable at best.

I share the OPs frustrations and will be glad to be rid of this phone in a few months.

[dtreo]

When you buy a "developer's" device from your carrier in their retail store to expect it to function as such. This isn't a phone that everyone bought that was exclusive to developers at some sort of conference where it's expected to be a test unit. I'm sorry but where did Samsung and Verizon indicate that this is a developer only phone and any issues experienced are normal as this phone is supposed to have problems? Come on dude.

And most of the problems with this phone are basic problems with call quality and signal issues. I'd expect a "developers" device to even function properly here.

True. When I pay American Airlines to fly me across the country and their plane breaks in mid-flight and falls out of the sky, I have every right to complain. No difference in paying Verizon or Sprint a lot of money for a premium phone (as well as monthly) and expecting to be able to make calls or make a data connection. Being a developers phone is a weak excuse for quality control.

I'd be curious to know if the senior execs at Google use the new Nexus. They certainly don't have to time to deal with a phone that won't make calls or data connect. Obviously they could do whatever rooting they wanted, but I'd be curious to know if the top guys have the time to do so, or just use a Razr Maxx perhaps?? They sure as hell aren't sitting in mom's basement.

[Johnly]

I have said it in another thread, I had two made in Korea devices. They both were with serious issues. I say it again too, I don't side with the hundreds that say "wait for 4.*, or whatever, a fix is coming." Don't ever drink that Koolaid, yuck. If it isn't working right after dropping hundreds NITB, GTFROI! Get the _____ rid of it. Honest opinion, the Verizon Nexus was the second worse experience I have ever had next to a pantech Windows 5.0 device....bleh.

[oxymoron]

Sorry for your loss. Condolences.

Think I'll go to an iPhone forum now, and tell them how much I hate it.

No. I won't.

*customized tapatalk signature*

[asmallchild]

When you buy a "developer's" device from your carrier in their retail store to expect it to function as such. This isn't a phone that everyone bought that was exclusive to developers at some sort of conference where it's expected to be a test unit. I'm sorry but where did Samsung and Verizon indicate that this is a developer only phone and any issues experienced are normal as this phone is supposed to have problems? Come on dude.

And most of the problems with this phone are basic problems with call quality and signal issues. I'd expect a "developers" device to even function properly here.

These aren't problems that took years to manifest themselves.

People knew from Day 1. If you didn't like it then, you should've returned it.

If you kept it, there is at least the option to attempt to fix it.

The people who stupidly kept the phone and refuse to try and fix it really deserve what they got.

Surely, whining about it on anonymous forums isn't going to improve the device...