Connection Problems

ItnStln

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Has anyone else had issues with their Galaxy Nexus dropping all connections? For example, my Galaxy Nexus will routinely drop both WiFi and the 3G/4G signal. Is anyone else having this problem?
 

ItnStln

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This has been a reported issue with some gnex. Time to go to Verizon and get it replaced

Dang! Will Verizon ship me another Galaxy Nexus, or something else? Any idea if the issue is hardware or software?

Sent from my Galaxy Nexus using Tapatalk
 

yodatom10

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Its hardware. Call there 1800# and they will ship one to you. And when they ask you to do a factory reset just tell them you already did it. A reset won't fix it and it will save you time
 

ItnStln

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Its hardware. Call there 1800# and they will ship one to you. And when they ask you to do a factory reset just tell them you already did it. A reset won't fix it and it will save you time

I did a factory rest earlier this week and it didn't help at all. I'll give them a call. I hope that they'll send me another Nexus, or at worst a Rezound. I'm not a Motorola fan after having six Droid 2's.

Sent from my Galaxy Nexus using Tapatalk
 

ItnStln

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I'm on hold with tech support now...hopefully it'll work. They wanted to just mail me a new SIM card out, but I made sure that he knew that it was an issue on WiFi also.
 

radar320

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I bought my nexus on 7/3/12. On 7/4/12 I went back to Verizon because of issues with no service. They replaced the sim card. This did not change anything. On 7/5/12, I did some playing around with the phone and found that if I kept the phone on CDMA mode only, I had no drops in both 3g and 4g markets. As soon as I went back to LTE/CDMA mode, I lost all service. Yesterday I went back to Verizon with this information and they switched it out for a new Nexus right there in the store. I have only had one drop since the exchange.
 

The_colombian

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I've been reading that its a hardware problem but I took mine in to the verizon store yesterday and they swapped the sim card out and it has better connection at home. Not sure about work yet but I will now by Monday.

Sent from my Galaxy Nexus using Tapatalk 2
 

ItnStln

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I've been reading that its a hardware problem but I took mine in to the verizon store yesterday and they swapped the sim card out and it has better connection at home. Not sure about work yet but I will now by Monday.

Sent from my Galaxy Nexus using Tapatalk 2

Would the SIM Card affect WiFi though?
 

radar320

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Come to think of it, I had issues Thursday keeping wifi connection. Sounds like you are in the same boat I was in, and have a defective phone. I would get a new one.
 

zrxoa1

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I don't see it being hardware since it is happening across all android phones on Verizon. My stock Rezound can't keep a 4g signal now for a few weeks. Before that I had no trouble. I say it is on verizons end.


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