E-mail App Used 25 GIGS in 2 Weeks

**TerryMasters** · 08-11-2012, 06:41 PM

What on God's green earth would cause something like THIS to happen? I'm trying to help out a friend and she sent me the screenshots... I have no idea where even to begin. All I know is there's one account tied to it - an aim address. Any help is greatly appreciated!

**elvisgp** · 08-11-2012, 06:49 PM

25gigs! That is A LOT of data! Maybe your friend has email to check every 5 minutes, and has it set so pictures always show. That would cause a lot of data to be used.

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**dcastillo** · 08-11-2012, 07:27 PM

Its a problem with the exchange app on android... plenty have seen this including myself.... phone gets blazing hot and kills the battery too....
Remove the account from the phone and then re add it... sometimes it helps...
I had the factory reset to fix mine...

Danny

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**greyhd** · 08-12-2012, 01:12 PM

I would also turn off how often the phone checks for a new email. The app keeps the phone awake, you just have to check email manually.

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**TerryMasters** · 08-12-2012, 11:31 PM

Shes gonna try readding it. If that doesnt work, we may have to set up some kind of email forwarding to her gmail account. I've never done that before, so I imagine all her reply's will say @gmail instead of @aim like she'd want them to... blah.

**dcastillo** · 08-13-2012, 10:07 AM

Or do what I did, don't use the built in exchange app use the hotmail app from the app market, it's actually gotten pretty good lately...

Edit. Just realized you are using aim... maybe they gave an app?

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**Nakrohtap** · 08-13-2012, 10:21 AM

Just merely checking for email shouldn't use up much bandwidth.
I am not any expert on this subject whatsoever, but is it possible that her email account has been hacked or being used to send spam? 25 gb is ludicrous. There's no way anyone could use that much in a month and not know how if it was them sending the messages.
AIM sounds like an old account as well. I keep all of my important emails on my Gmail and all other garbage on my attention account.

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**jessesmith8888** · 08-13-2012, 10:25 AM

Can you post the screen shot?

Sent from the north woods

**TerryMasters** · 08-13-2012, 01:38 PM

I couldn't help but notice that Facebook and Instagram are also using an abnormally large amount of data. Is this a bug in the OS itself?

**TerryMasters** · 08-22-2012, 09:11 PM

Just asked her what this week's data usage was, and after re-adding the @aim account it's already used 2.5GB of data. No idea what's going on. I'm starting to wonder if it's specific to aim addresses.

**gregs1213** · 08-22-2012, 11:19 PM

Holy crap, does your friend have unlimited Data??

**TerryMasters** · 08-23-2012, 09:46 AM

Yeah she does actually.

**turdbogls** · 08-23-2012, 02:37 PM

tell her to remove the account and use another app or something.
how many e-mail does she recieve on average in a day?

my guess is there is a data leak in the app constantly sucking data. that is just rediculous. and it is probably slowing everything else down on here phone and using battery like mad.