Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 4 of 4
  1. Thread Author  Thread Author    #1  

    Default Going to Call About Signal, Will Screen Damage affect result?

    For some reason I haven't been able to get any 4g this week at my house, or in my city for that matter. Yet when comparing with my brother's RAZR MAXX he has about 3 bars 4g. I've decided I'm going to call Verizon about this issue but there's one problem. I have a few scratches on my screen from it being pulled in and out of a pocket with a zipper this summer. Will they charge me extra because of that? I was told if a phone is being replaced and has damage they could charge you up to the full retail price of the phone. Just would like some incite as to whether call them or just pay for an insurance claim.
  2. #2  

    Default Re: Going to Call About Signal, Will Screen Damage affect result?

    Normal wear and tear is fine.... But cracked screens and obvious serious damage isn't....

    Sent from my GS3....
  3. #3  

    Default Re: Going to Call About Signal, Will Screen Damage affect result?

    But trust me I've had 2 replacements it may not work but this post (below) and a convo I had with Verizon confirms a fix is on the way


    Signal fix on the way?
    Signal fix on the way?

    Sent from my GS3....
  4. #4  
    dmmarck's Avatar
    Retired Moderator

    Posts
    10,928 Posts
    Global Posts
    10,930 Global Posts
    ROM
    What do you think?

    Default Re: Going to Call About Signal, Will Screen Damage affect result?

    If you have any doubt, as I did last night, I would suggest going with Asurion. You can describe the damage to the reps, but know that if they deem the damage to be above/beyond what they expect it'll be $275 out of your pocket.

Similar Threads

  1. Problems with Fascinate screen
    By BKVic in forum Verizon Fascinate
    Replies: 16
    Last Post: 09-15-2010, 03:11 PM
  2. Samsung vibrant signal problems????
    By livinlife in forum T-Mobile Vibrant
    Replies: 8
    Last Post: 08-03-2010, 01:03 PM
  3. Signal Problems??
    By CynicalDreams81 in forum Motorola Droid
    Replies: 1
    Last Post: 07-24-2010, 03:06 AM
  4. Problem Setting Lock Screen Background
    By tojoe616 in forum HTC Hero
    Replies: 2
    Last Post: 02-05-2010, 12:34 PM
  5. Widget problem on home screen
    By anabolix in forum Motorola Droid
    Replies: 1
    Last Post: 12-11-2009, 04:38 AM

Posting Permissions