11-30-2012 09:02 AM
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  1. chuckawd's Avatar
    So I called to check my CC (can't check it online) and its still at what it was this morning...which did not include the charge. Is it a "pending" charge you guys are getting? If so then I will feel relieved lol.

    Also I tried calling VZW and they said their hold time is really long because they were getting bombarded with phone calls lol. Imagine how many calls theyd be getting if they actually advertised and pushed the phone...
    Mine is indeed a pending charge. It has not gone through yet.

    Sent from AOSP Thundershed powered 4GLTE Thunderbolt
    11-26-2012 06:10 PM
  2. rvgraham's Avatar
    I hold an IT position in a company that ships out products somewhat similar to the way VZW might. The tracking numbers are placed on the boxes most likely by an automated conveyor belt system. The system is automated to tie the tracking number to the order, but that doesn't mean the customer will be able to see it right away. Oftentimes there will be a database batch process (stored procedure or perhaps a data warehouse update for fellow geeks) that will update the sales system from the shipping system.

    'Not saying this is definitely true, just making a point that bigger companies are not necessarily "real-time" about all of this, for various internal reasons.
    11-26-2012 06:12 PM
  3. LuvHorses's Avatar
    My CC was charged 3pm. Ordered Verizon online at 11:45pm on 24th. Located in Iowa

    My order status: Your order is currently being processed. Please check back tomorrow.
    OchoCILINDROS likes this.
    11-26-2012 06:42 PM
  4. corymcnutt's Avatar
    Called the *611 number to check on my order (CC has been charged) - after confirming the order number they transferred me to an agent. He said my tracking number would show up in the morning and that they were shipping them 2 days, so I should have it Thursday. He said he really wasn't sure when they would be in the stores.
    11-26-2012 06:44 PM
  5. Joe the Insider's Avatar
    My card was charged at 6:30pm and my order status as updated showing a column named tracking number.I Preordered the phone on 11/14.


    So Excited!
    11-26-2012 06:50 PM
  6. Malcomn's Avatar
    Order being processed
    11-26-2012 06:50 PM
  7. DJ Yella Fella's Avatar
    Phone ordered on 10/25 - payment processed and waiting for tracking number. "Will ship by 11/27"
    11-26-2012 07:46 PM
  8. David Valliant35's Avatar
    Hi,

    Payment processed with tracking info not available yet, will ship tomorrow. Cant wait!!
    11-26-2012 08:11 PM
  9. Bowman53's Avatar
    Just got an email saying order is on hold....wtf.
    11-26-2012 08:13 PM
  10. MKita's Avatar
    Guy on vzw posted a pic of his fedex tracking...wtf
    11-26-2012 08:14 PM
  11. kris.richards's Avatar
    Just got an email saying order is on hold....wtf.
    Maybe not enough money on your card? Assuming you paid with a debit. Other than that no idea.
    11-26-2012 08:14 PM
  12. sux2bu's Avatar
    Woo Hoo!
    Attached Thumbnails Officially Shipped Thread-phone.png  
    Malcomn likes this.
    11-26-2012 08:16 PM
  13. sillyrabbitt123's Avatar
    mine have been charged and says orders will ship by 11/27.
    4 Star General likes this.
    11-26-2012 08:24 PM
  14. superfireman1234's Avatar
    So after a long chat with a Verizon Rep, he pretty much confirmed everything other people have said. I placed my order last week sometime, and he said that since i have the "check back tomorrow" message, that the tracking number should be available tomorrow morning sometime and shipped tomorrow. I asked him if it was a 2 day or over night shipping, he said its usually a 2 day but that since it to be shipped out early, that i could get the phone on the 28th or 29th.

    So better than nothing i guess and i'm in Oregon so probably about as far away from the warehouse as it gets
    11-26-2012 08:25 PM
  15. David Valliant35's Avatar
    Hey another update. I just got tracking info for mine will be here on the 28th. Sweet!!
    11-26-2012 08:27 PM
  16. MKita's Avatar
    Hey another update. I just got tracking info for mine will be here on the 28th. Sweet!!
    I'm so jealous =[
    11-26-2012 08:40 PM
  17. chuckawd's Avatar
    Hey another update. I just got tracking info for mine will be here on the 28th. Sweet!!
    Was the tracking information emailed to you or did you find it on the order checker page?
    11-26-2012 08:41 PM
  18. David Valliant35's Avatar
    It was emailed to me. However it still says ship by 11/27 on the order checker page. Maybe an error
    11-26-2012 08:45 PM
  19. 4 Star General's Avatar
    I just received a email from Vz with a FedEx tracking link...nice, so close, yet so far

    Sent from my SPH-L710 using Android Central Forums
    11-26-2012 08:47 PM
  20. kris.richards's Avatar
    You lucky man. Hopefully we all get ours soon
    11-26-2012 08:50 PM
  21. Bowman53's Avatar
    wow. Those morons over at Verizon royally screwed up my order. Placed it on the 25th of Oct. and got an email saying the card had insufficient funds which it didnt. I have plenty on that card .....called and spoke with them and they said it went through but wouldNT ship intil next week now ? I laughed and told them to F off, and cancelled it altogether. Wow. Best Buy it is I guess
    OchoCILINDROS likes this.
    11-26-2012 08:52 PM
  22. pool_shark's Avatar
    no tracking # = it didn't ship
    Not always true. I have received packages then received the email and tracking number days later.
    11-26-2012 08:57 PM
  23. 4 Star General's Avatar
    I got the same email bcuz I used my PayPal card, I called them ASAP. I would rather have got from best buy, better insurance but they had no release date info.
    wow. Those morons over at Verizon royally screwed up my order. Placed it on the 25th of Oct. and got an email saying the card had insufficient funds which it didnt. I have plenty on that card .....called and spoke with them and they said it went through but wouldNT ship intil next week now ? I laughed and told them to F off, and cancelled it altogether. Wow. Best Buy it is I guess


    Sent from my SPH-L710 using Android Central Forums
    11-26-2012 09:03 PM
  24. Bowman53's Avatar
    Meh.
    11-26-2012 09:10 PM
  25. Joe the Insider's Avatar
    I got the same email bcuz I used my PayPal card, I called them ASAP. I would rather have got from best buy, better insurance but they had no release date info.


    How is this Verizon's fault? You should be blaming your bank. All Verizon does is charge your card and clearly it was on the other end since plenty of people on here have had no problems with their cards being charged.
    Sent from my SPH-L710 using Android Central Forums
    11-26-2012 09:24 PM
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