"phone info" app

**chuckawd** · 11-30-2012, 10:14 PM

To everyone using a Verizon Samsung Galaxy Note 2 DO NOT, I repeat, DO NOT, download and install the "phone info" app from the Play Store. It will make you have to do a factory reset in order to restore your radios. It may also brick your SIM card forcing you to get a new one and you'll be out of service until then.

*EDIT* it has come to my attention that I was initially wrong about this app and how to actually work it. Read posts below for further review and proper operation. I personally not be using the app again though.

Sent from my SCH-I605 using Tapatalk 2

**thenameisnigel** · 11-30-2012, 10:19 PM

This sounds tempting...lolol.

**KSChris** · 11-30-2012, 10:22 PM

I used it, and couldn't regain 4G.

I had to go into the system settings and saw that somehow the phone was set to prefer CDMA auto. So I just changed that back to LTE/CDMA/EVDO and it's been fine since then.

**slopokdave** · 12-01-2012, 12:19 AM

Sorry OP that's not true... Simply going into settings, mobile settings, and setting your preferred network back is all you need to do.

**mccabegc** · 12-01-2012, 08:07 AM

So this app is safe! True or False? lol

I certainly do not want to leave 4g on all the time....its simply not necessary when I am at work.

**byrds8** · 12-01-2012, 08:12 AM

What is the Global setting for under networks?

**sux2bu** · 12-01-2012, 08:20 AM

OP, you should delete this thread or at least change the title. The app is perfectly safe. You probably just opened the app, hit "turn off radio" and deleted the app. All you had to do was go into the settings and fix them.

Originally Posted by mccabegc

So this app is safe! True or False? lol

I certainly do not want to leave 4g on all the time....its simply not necessary when I am at work.

Yes it is safe, I'm using it it right now.

**mccabegc** · 12-01-2012, 08:28 AM

Originally Posted by sux2bu

OP, you should delete this thread or at least change the title. The app is perfectly safe. You probably just opened the app, hit "turn off radio" and deleted the app. All you had to do was go into the settings and fix them.

Yes it is safe, I'm using it it right now.

Excellent! I have it on my wife's S3 and was not too happy to learn I wasn't going to be able to use it on my N2...Time to download

**corki2** · 12-01-2012, 09:20 AM

I had it on my N2 then I read that 3g doesn't allow voice and data at the same time. The feature only works on LTE apparently. So idecided togo back to LTE. I could not figure out which setting to use to get 4g back so I ended up resetting. I wish I would have seen this thread before I did the unnecessary reset.

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**Opticzar** · 12-01-2012, 02:28 PM

Originally Posted by KSChris

I used it, and couldn't regain 4G.

I had to go into the system settings and saw that somehow the phone was set to prefer CDMA auto. So I just changed that back to LTE/CDMA/EVDO and it's been fine since then.

Please help, this isn't working for me. It keeps resetting to cmda auto prl. I can't get LTE back on. What should I do?

**DroidXcon** · 12-01-2012, 02:32 PM

Originally Posted by Opticzar

Please help, this isn't working for me. It keeps resetting to cmda auto prl. I can't get LTE back on. What should I do?

Did you try factory reset

From my Galaxy Note 2 via Tapatalk

**DaRkL3AD3R** · 12-01-2012, 02:35 PM

Originally Posted by corki2

I had it on my N2 then I read that 3g doesn't allow voice and data at the same time. The feature only works on LTE apparently. So idecided togo back to LTE. I could not figure out which setting to use to get 4g back so I ended up resetting. I wish I would have seen this thread before I did the unnecessary reset.

Sent from my SCH-I605 using Tapatalk 2

Wait, you can confirm that on LTE you can do simultaneous voice and data on the Note 2? Because from what I've been reading thus far it's not possible on like any phone besides the Thunderbolt and I think the S3.

**KSChris** · 12-01-2012, 02:50 PM

Originally Posted by Opticzar

Please help, this isn't working for me. It keeps resetting to cmda auto prl. I can't get LTE back on. What should I do?

System Settings -> More Settings -> Mobile Networks

The fifth option down should say Network Mode, and it'll say what your preferred network mode is. Click that and put it to LTE/CDMA.

That's what I did. It was somehow set to keep reverting to CDMA auto, because that was the network preference.

If that doesn't help, the only thing I can think of is a factory reset. But that was my issue and it worked. I haven't had any issues since.

**corki2** · 12-01-2012, 03:33 PM

Originally Posted by DaRkL3AD3R

Wait, you can confirm that on LTE you can do simultaneous voice and data on the Note 2? Because from what I've been reading thus far it's not possible on like any phone besides the Thunderbolt and I think the S3.

Well I'm on the phone with my husband and responding to you at the same time on LTE. Yep, it works.

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**Opticzar** · 12-01-2012, 05:46 PM

Got it, thanks!

**thenameisnigel** · 12-01-2012, 09:06 PM

Originally Posted by DaRkL3AD3R

Wait, you can confirm that on LTE you can do simultaneous voice and data on the Note 2? Because from what I've been reading thus far it's not possible on like any phone besides the Thunderbolt and I think the S3.

You can do it on WiMAX and LTE. Confirmed.

Sent from my phone with an exteremly long name since Sprint has nothing better to do than troll the Android Universe, Samung Galaxy S II Epic 4G WiMAX Touch with Beats Audio and Gorilla Glass running Sammy's leak build FK23 (4.1.2) using Tapatalk.

**notsosuperdave** · 04-26-2013, 04:06 PM

I uh, can- on 4G from VZW with my LG Intuition - simultaneous voice and data and mobile hotspot- love my LG!

**kgk1985** · 04-27-2013, 10:11 PM

I have this apo. Works fine. Like one guy said, after you change to 3g only, if 4g is down, you have to go into the actual phone settings under networks and change back to lte/cdma. Doing it in phone info app doesn't work

sent from Galaxy Note 2