Quick Commands Not Working

**SRVBluesman** · 12-04-2012, 08:07 AM

This is my first post at AC. Longtime viewer but never posted.

I've had the Note a couple days now, but for the first time tried quick command. Low and behold, it's not working. I can write, but eventually it just closes before even recognizing the command. I've had no success with any of the stock commands.

I have tried clearing quick commands data as well as creating a command. Even when I try creating a command it will not let me select "Done."

All other S Pen functions work. Any help? Anything else I should try?

I also posted at XDA-just trying to get this figured out.

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**atlas9171** · 12-04-2012, 10:12 AM

Worked fine the little I tried it, did you actually read the help info under S Pen for quick commands?

**SRVBluesman** · 12-04-2012, 10:22 AM

Yep. I've read the help. The screen comes up-after the swipe up while holding the button, I hit "#Steve" for example to make a call, and nothing, the command screen becomes unresponsive and then closes...I have no idea. I may try a factory reset if all else fails....

**atlas9171** · 12-04-2012, 10:27 AM

yeah no idea either, works fine on mine after a few minutes of trying to figure out how to actually do it. maybe clear the cache and data in the app manager first and see if that works.

**SRVBluesman** · 12-04-2012, 10:28 AM

Already did.

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**SRVBluesman** · 12-04-2012, 03:43 PM

Did a factory reset...Still does not work!

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**bigguy_132** · 12-04-2012, 03:51 PM

You may have a faulty device. I would look at taking it back to Verizon.

**SRVBluesman** · 12-04-2012, 04:10 PM

For those that have a Verizon Galaxy Note 2 and have working quick commands, what version is your Quick Commands in Applications (All)? Mine says 1.0. Just seeing if my device was loaded with earlier software...

**bigguy_132** · 12-04-2012, 04:59 PM

Mine is version 1.0 as well.

**DroidXcon** · 12-04-2012, 05:09 PM

Mine doesnt work aswell, i just tried it. Ill keep looking i doubt its the device has to be software

**SRVBluesman** · 12-04-2012, 05:20 PM

Finally, I'm not alone in this. I was contemplating going to Verizon this evening. Every other S Pen app works-SNote, Pencil app (forget the name), etc. It's just the dang Quick Commands.

**DroidXcon** · 12-04-2012, 05:30 PM

Originally Posted by SRVBluesman

Finally, I'm not alone in this. I was contemplating going to Verizon this evening. Every other S Pen app works-SNote, Pencil app (forget the name), etc. It's just the dang Quick Commands.

Yeah same here that's why I don't think it's the device. I don't really care much for the feature but ill keep looking into it for you

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**SRVBluesman** · 12-04-2012, 05:53 PM

I'm no coder/developer, but wouldn't it be more widespread if a software issue? Thoughts? Or are our devices hardware a bit different? I understand from my flashing days that some devices can be overclocked more than others...similar issue?

**DroidXcon** · 12-04-2012, 06:21 PM

Originally Posted by SRVBluesman

I'm no coder/developer, but wouldn't it be more widespread if a software issue? Thoughts? Or are our devices hardware a bit different? I understand from my flashing days that some devices can be overclocked more than others...similar issue?

I doubt its anything like that, probably something silly like a setting we both missed

**SRVBluesman** · 12-04-2012, 06:26 PM

I've poured over the settings, and its not an app-I checked that when I factory reset. It's just annoying...paid good money for a device that has faulty software (I still love the phone...haha).

**atlas9171** · 12-04-2012, 06:40 PM

Originally Posted by SRVBluesman

I'm no coder/developer, but wouldn't it be more widespread if a software issue? Thoughts? Or are our devices hardware a bit different? I understand from my flashing days that some devices can be overclocked more than others...similar issue?

It could be more widespread but perhaps most people aren't actually using quick commands, I only tried it when I saw your post to see if I could replicate your issue, after making sure I knew what I was doing it worked fine other than it being a bit finicky about my sloppy writing.

**mchlwvr614** · 12-04-2012, 06:54 PM

Works fine here too. Just tried some different commands. All worked.

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**DroidXcon** · 12-04-2012, 07:13 PM

Originally Posted by SRVBluesman

I've poured over the settings, and its not an app-I checked that when I factory reset. It's just annoying...paid good money for a device that has faulty software (I still love the phone...haha).

ok so here is where reading manuals come in handy lol..... press the S Pen button then on the screen draw a line from bottom to the top, this will launch quick commands, then in that window you draw the command you want, for instance # , and wait a couple of seconds and this will open up your dialer

**SRVBluesman** · 12-04-2012, 08:46 PM

But that's the thing...I've been doing that. I pull up the command pad and then draw a command...then nothing. No dialer. Does it work for you now?

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**DroidXcon** · 12-04-2012, 08:51 PM

Originally Posted by SRVBluesman

But that's the thing...I've been doing that. I pull up the command pad and then draw a command...then nothing. No dialer. Does it work for you now?

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yea ,, Try .... ? baby..... see if it searchs baby

**atlas9171** · 12-04-2012, 08:53 PM

Originally Posted by SRVBluesman

But that's the thing...I've been doing that. I pull up the command pad and then draw a command...then nothing. No dialer. Does it work for you now?

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Just curious since when I first tried it I was doing this but....are you holding the button down when drawing the command? I figured I was suppose to before I went through the help thing and realized I wasn't suppose to hold the pen button down once I got into quick commands app.

**SRVBluesman** · 12-04-2012, 09:16 PM

Not holding it down. Like I said in my first post-I get the quick commands screen to come up, and even can write a command, but then it does nothing-just closes after 2-4 seconds (almost like a force ). Maybe I will be seeing Verizon after all. Another question...are you all using screen protectors? I don't think that would have anything to do with it, as I can use the sylus everywhere else.

**DroidXcon** · 12-04-2012, 09:19 PM

No screen protector but that should not matter

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**ishore99** · 12-04-2012, 09:21 PM

I to had the same issue. But I printed the manual and found what I did wrong. First you need to take the S pen and move it from the home key to the top of the screen. Another screen will open and that is where you give the commands.

Good luck.

**atlas9171** · 12-04-2012, 09:31 PM

I have a screen protector and it hasn't caused any major issues other than I think the pen will eventually tear it up

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