Otterbox Holdout Busted Screen
Ive had the Note 2 for a couple of weeks now without a case, waiting for Otterbox to ship the Defender when ready. This morning I busted the screen AND I got an email from Otterbox saying they charged my card for a case. What is Verizons policy now for insured phones, will they replace it on the spot or do I have to call and pay a deductible?
- 12-17-2012, 01:38 PM #2
- 320 Posts
Re: Otterbox Holdout Busted Screen
Since it was physical damage, and if you have it insured through Verizon you will need to open a claim and pay a deductible. Head here to start the claim PhoneClaim.com - Verizon phones replaced fast! File a claim for your lost, stolen, or damaged phone usually ships same day as claim and they will overnight it to you.
- 12-18-2012, 02:17 PM #4
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