Google Play Store app doesn't work.

[Darren Donovan]

For no apparent reason, this app stopped working on me. When I tapped on it, the screen flickers a little, and I briefly saw the loading circular arrow appear, then nothing. A couple times, this error message, or something similar, appeared: "com.google.process.gapps has stopped working". What caused this? and what can I do to get the Google Play Store app to work again?
Thanks,

 

[radgatt]

For no apparent reason, this app stopped working on me. When I tapped on it, the screen flickers a little, and I briefly saw the loading circular arrow appear, then nothing. A couple times, this error message, or something similar, appeared: "com.google.process.gapps has stopped working". What caused this? and what can I do to get the Google Play Store app to work again?
Thanks,

Did you try to turn the phone off and back on?

Sent from my Galaxy Nexus using Android Central Forums

 

[Lanhoj]

Have you tried clearing the App Data from the Play Store?

 

[Darren Donovan]

Did you try to turn the phone off and back on?

Sent from my Galaxy Nexus using Android Central Forums

Yes, a few times.

 

[Darren Donovan]

Have you tried clearing the App Data from the Play Store?

How? I'd have to be able to open the Play Store app first before I can clear the App Data, correct?
Thanks,

 

[Lanhoj]

Settings--> Applications--> Manage--> "All" tab--> Google Play Store--> Clear Data

 

[thisisanton]

This just started happening to my phone after an update this morning. I get this error message "Unfortunately, the process com.google.process.gapps has stopped." I cleared the data from Google Play Store and turned off the phone for a reset. And I still get the same problem.

 

[thisisanton]

Never mind, I got it to work. The download manager was disabled for some reason.

Settings->Application Manager->All tab. Scroll to the bottom. Download Manager was disabled. I just enabled it.

 

[Darren Donovan]

Settings--> Applications--> Manage--> "All" tab--> Google Play Store--> Clear Data

THANK YOU!!!
That took care of the problem. Do you know why it happened? Do I need to clear data once in a while?

 

[Lanhoj]

No idea why, sorry.
If it happens again, you now know what to do :thumbup:

 

[rich953]

I had the same problem and couldn't figure it out
THANK YOU!

 

[Ana Ofir Tavares Viloria]

I need help, my play store doens"t want to work, so i go to settings - aplication-play store and i disabeld now is gone, i cant find it anywhere and cant donwload ieder

 

[niellenieto]

What could be the reason/s to encounter a problem such as Google Play store app has stopped working?
And what should be the solution tommake it work again.

 

[niellenieto]

After I click "clear data" what will happen?

 

[JimsPhone]

I tried the above process and still no help. The Play Store App will not remain on. I have heard that a Hard Reset will fix it, maybe, but was wondering if a Soft Reset may accomplish the same result. Called the Carrier (ATT) and they could not offer an answer. Should I try Samsung? Have a SIII

 

[Bibi Jagnarayan]

I need help with my Google store it does not work.... I turned on and off phone and everything I can possibly do. Can it be redownload or something?

 

[sandeepmp]

go to Settings->Application Manager->All tab. Scroll to the bottom. click left button- Download Manager enabled it

 

[160110103025]

I hope I can get lastest information about android phone from your service. Thanks

 

[1Veronica1]

I just got the Galaxy 4. The Play store wouldn't load all of a sudden. Thanks for the fix!

 

[Xineohp Nogard]

Thank u sooooooooooo much man, I was bout to cry..but u solved my prob.:-*