1. keem5's Avatar
    My pc screen turns to a blue screen and pushes to restart when i connect (via usb) my galaxy note2. did this happen to anyone else.
    i am afraid to connect again i got 5 blue screen and restart back to back.. any comment appreciated.
    02-13-2013 12:09 AM
  2. DroidXcon's Avatar
    My pc screen turns to a blue screen and pushes to restart when i connect (via usb) my galaxy note2. did this happen to anyone else.
    i am afraid to connect again i got 5 blue screen and restart back to back.. any comment appreciated.
    try uninstalling the drivers reboot then reconnect
    MrSmith317 likes this.
    02-13-2013 12:51 AM
  3. Djnaz's Avatar
    and make sure your usb ports on the pc and the cable are not stripped could be causing a short.
    MrSmith317 likes this.
    02-13-2013 06:43 AM
  4. MrSmith317's Avatar
    What operating system are you running? XP, Win7, Win8? DroidXCon's suggestion of uninstalling the drivers is a good start, but if you have any other USB items plugged in, try removing them as well before plugging in your phone. Also, if you're not using the cable that came with the phone or a fairly new/decent USB cable try swapping that out. Lastly try a different USB port.
    02-13-2013 07:28 AM
  5. keem5's Avatar
    after 5 restart, windows decied to report the issue and update the windows to new set of Samsung drivers...kaboom problem solved. essentialy this caused on my hp laptop g7 series was that latest update (windows/hp) some glitch didnt work with the phone... i said that because after 3rd restart windows restored to previous version (w/o latest upadates) that kept the windows alive so it can update itself to a correct drivers. what a night mare... you would think such big companies would take care of their product drivers right...
    02-13-2013 12:31 PM

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