Secure Login Failing

[zachpenguin]

My sister has had her Note2 for a couple weeks now and everything is running wonderfully. The only problem that we are running into is that she can not access her online bank account. On her iPhone 4 and my iPhone 5 there are no problems logging in. Nor do we have trouble on my mother's RAZR M. On the Note a message keeps popping up about security fail. I installed other browsers, cleared cookies, history, and cache. Re-installed browser and still am not able to get in. Is there anything else we can try? This is a great phone and I am picking mine up next week. Seeing as we both use the same bank I don't want to have this problem though.


Thanks so much.

 

[Bobman]

Do you have cookies enabled in the browser? You may check that. Or find what the bank lists as requirements. And most banks have a phone app, but I assume you checked on that.

 

[zachpenguin]

Finally got my sister to let me check again, but enabled cookies, tried, disabled cookies, tried, cleared everything again and it still won't allow the login. It's not so much a problem for me because I always have a laptop nearby, but for my sister this is the only way she can check it on a regular basis. I may place a call to the bank Monday and see what they have to say.

 

[DroidXcon]

Finally got my sister to let me check again, but enabled cookies, tried, disabled cookies, tried, cleared everything again and it still won't allow the login. It's not so much a problem for me because I always have a laptop nearby, but for my sister this is the only way she can check it on a regular basis. I may place a call to the bank Monday and see what they have to say.

Is there a keep me logged in check box? If so try unchecking that

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