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  1. Thread Author  Thread Author    #1  

    Default If your Note 2 was completely submerged in water, should you file claim with Asurion even if it work

    (edited)

    if you Note 2 was completely submerged in water at the bottom of the pool and stopped working completely....

    the phone was then placed inside a plastic bag with moisture absorbing crystals for about 3 days
    when taken out of the bag, the phone worked perfectly...

    should you still file claim with Asurion? or just keep on using it until it really dies?
    Last edited by Kiersten_Kress; 07-22-2013 at 04:17 PM.
  2. #2  
    jweimn's Avatar

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    Default Re: if you Note 2 was completely submerged in water, should you file claim with Asurion even if it w

    Id file a claim. Don't wait until its too late and you don't have a phone to use
  3. #3  
    radgatt's Avatar

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    Default Re: if you Note 2 was completely submerged in water, should you file claim with Asurion even if it w

    Quote Originally Posted by jweimn View Post
    Id file a claim. Don't wait until its too late and you don't have a phone to use
    I agree.

    Posted via Android Central App
    @workMakin$
  4. #4  
    Lodingi's Avatar

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    Default Re: If your Note 2 was completely submerged in water, should you file claim with Asurion even if it

    File a claim.

    Sent from my SCH-I605 using Tapatalk 2
  5. #5  
    K_Daddy's Avatar

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    Default Re: If your Note 2 was completely submerged in water, should you file claim with Asurion even if it

    Your going to pay a deductible and you'll have to send the phone to them, you decide how broke it has to be to pay for a replacement.

    Posted via My Note 2
  6. #6  

    Default Re: If your Note 2 was completely submerged in water, should you file claim with Asurion even if it

    My Note 2 fell in a deep puddle and was completly submerged at two week old. I dried it out and it suffered no ill effects other than the moisture detectors turning pink. Its still working fine almost a year later.
  7. #7  

    Default Re: If your Note 2 was completely submerged in water, should you file claim with Asurion even if it

    I wouldn't. Just wait until it stops working. You can always file a claim later.

    Sent from my Verizon Samsung Galaxy Note II
  8. Thread Author  Thread Author    #8  

    Default Re: If your Note 2 was completely submerged in water, should you file claim with Asurion even if it

    Quote Originally Posted by dpham00 View Post
    I wouldn't. Just wait until it stops working. You can always file a claim later.

    Sent from my Verizon Samsung Galaxy Note II
    well... claim denied. They said since my phone is working now, there's no basis for the claim.
  9. #9  
    Jennifer Stough's Avatar
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    Default Re: If your Note 2 was completely submerged in water, should you file claim with Asurion even if it

    Quote Originally Posted by Kiersten_Kress View Post
    well... claim denied. They said since my phone is working now, there's no basis for the claim.
    That's ridiculous..people file claims for shattered screens even when the device still works. What's the saying? Shut up and take my money? First I've ever heard of them denying a claim like that, lol.

    Jennifer Stough
    Forums Moderator
    Droid DNA
  10. Thread Author  Thread Author    #10  

    Default Re: If your Note 2 was completely submerged in water, should you file claim with Asurion even if it

    Quote Originally Posted by Jennifer Stough View Post
    That's ridiculous..people file claims for shattered screens even when the device still works. What's the saying? Shut up and take my money? First I've ever heard of them denying a claim like that, lol.

    Jennifer Stough
    Forums Moderator
    Droid DNA
    Should have just left the water inside and called Asurion.
    I probably shouldn't have told them that the phone is working
    perfectly right now. Being too honest is one of my vices.
    They did say that I can feel free to file another claim when
    the phone stops working.

    I have three Note 2 phones... so I'm not too worried right
    now. (1 Verizon, 1 int'l, 1 T-Mobile)
  11. #11  

    Default Re: If your Note 2 was completely submerged in water, should you file claim with Asurion even if it

    Quote Originally Posted by Kiersten_Kress View Post
    (edited)

    if you Note 2 was completely submerged in water at the bottom of the pool and stopped working completely....

    the phone was then placed inside a plastic bag with moisture absorbing crystals for about 3 days
    when taken out of the bag, the phone worked perfectly...

    should you still file claim with Asurion? or just keep on using it until it really dies?
    What crystals and where'd you get them?
    Ridin' a Note 2 blast
  12. #12  

    Default Re: If your Note 2 was completely submerged in water, should you file claim with Asurion even if it

    Quote Originally Posted by universeand View Post
    What crystals and where'd you get them?
    Silica gel packs, usually come with electronics when their shipped or i think you can purchace them through amazon.
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