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  1. Thread Author  Thread Author    #1  
    dillpikkil's Avatar

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    Default Note 2 screen won't turn off

    My note 2 screen will time out and stay black for about a second before turning right back on. Pressing the power button results in the same way. Tried downloading a wake lock app to see if an app was keeping the screen on but found nothing. Next i saved all my messages and contacts and did a factory reset to no avail. Any suggestions as to what the problem might be?
  2. #2  

    Default Re: Note 2 screen won't turn off

    Is it being charged when this happens?

    Sent from my SCH-I605 using Tapatalk
  3. #3  
    Kelly Burby's Avatar
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    Default Re: Note 2 screen won't turn off

    Well, I think normal delay is quite normal, it happens with me too when I press the button it takes almost a sec delay to get the display light back. I would consider it as delay but if you still think that this is quite a ..... why don't you go to the nearest customer support for fixing it up !! because if there's any problem with it then it might be in the hardware why I am saying this because you have already tried factory resetting your device !!
  4. #4  

    Default Re: Note 2 screen won't turn off

    I have the same issue I took my Note 2, to a cell phone repair store and was told the proximity sensor was out and needed to be replace. Was quoted approx $40

    Update:
    Just got my phone Fixed and it was not the proximity sensor. It was corrosion on the sensor inside the phone where the power button connects. The guy cleaned it and the phone instantly started to respond correctly. My issue started with me trying to have a Zag Invisible shield installed at Best Buy. The first install was great until the next day when I tried to use my phone and my screen didn't respond to touch nor stylus. So i went back to Best Buy argued with the CAR who reinstalled the Invisi shield. 24 hours later screen worked but won't turn off and stay off.

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