- 7 Posts
- 06-13-2012, 04:59 PM #2
- 06-13-2012, 05:16 PM #3
- 06-13-2012, 05:22 PM #4
- 417 Posts
I don't think it was a discount on the phone. What people got was the new every two discount which ranged from 30 to 50 depending on their existing tier plans. If you were due an upgrade then you should have one more NE2 left.
Google new every two. There's a very good explanation of it. You can then see if you qualify and if so, call them and ask that it be credited to your account. And remember csr's are people too; they will be more inclined to help you if approach them asking for their assistance rather than demanding something you feel you are owed.
As far as there having been an actual 50 discount on the phone, I think you're chasing a mirage.
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