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  1. Thread Author  Thread Author    #1  
    JetJock79's Avatar

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    Exclamation Google contacts disappeared this morning!!

    Hey everyone. Just got Galaxy S3 and love it so far. Just had an issue this morning though where I lost all my contacts from google. Backup assistant contacts are all there......but not my google contacts. How do I get them back? Thanks!!
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    strabo231's Avatar

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    Default Re: Google contacts disappeared this morning!!

    Quote Originally Posted by JetJock79 View Post
    Hey everyone. Just got Galaxy S3 and love it so far. Just had an issue this morning though where I lost all my contacts from google. Backup assistant contacts are all there......but not my google contacts. How do I get them back? Thanks!!
    First log into your google account online and make sure they are still there. If they are you just need to go into your phone settings in the account section and sync contacts under google. If they are not found in either spot, you can go into your gmail account, find the contacts section, and select the option that allows you to use a "restore point". Even when you "erase" your contacts, they are still retrievable for 30 days.
  3. Thread Author  Thread Author    #3  
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    Default Re: Google contacts disappeared this morning!!

    Thank you for the feedback!! I tried looking up contacts in my gmail account.....and there isn't a link for the contacts. I remember that every time I put in a new contact, it would asked I wanted to back it up with backup assistant, or google. I always picked google. Wen I got the phone about a week ago.....everything just synced to itself just fine.....except for this morning when those contacts all disappeared! I haven't been able to find the restore point either in gmail. When I look up the account on my phone.....it only has an option to sync email......no contacts. I pretty savvy with new toys...but this one has me totally baffled!!
  4. Thread Author  Thread Author    #4  
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    Default Re: Google contacts disappeared this morning!!

    Never mind....just got it. Somehow....my google account was removed....not gmail....just the google account. Put it back on.....synced it......and there She is!! Any way of syncing everything now to both google and backup assistant so they both reflect the same? Thanks again for your help!!!
  5. #5  

    Default Re: Google contacts disappeared this morning!!

    Why would you use Backup Assistant? Just curious.
    raisinbrannon likes this.
  6. #6  
    strabo231's Avatar

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    Quote Originally Posted by JetJock79 View Post
    Never mind....just got it. Somehow....my google account was removed....not gmail....just the google account. Put it back on.....synced it......and there She is!! Any way of syncing everything now to both google and backup assistant so they both reflect the same? Thanks again for your help!!!
    Fyi the Gmail logo on the left side of the email home screen. Click the arrow next to it and it opens a drop down menu. That is where the contacts link is.

    Sent from my LG-VM670 using Android Central Forums
  7. Thread Author  Thread Author    #7  
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    Default Re: Google contacts disappeared this morning!!

    Didn't really have a choice until I understood what backup assistant was. After that......I stopped using it completely. Just thought it would help to save contacts in two places, but all of Verizon's stuff just makes it so difficult to play nice with anything else.

    On a positive note......have been using this phone for almost two weeks, and LOVE it. Very happy and not even worried about iPhone 5. Once again....Android does it for me!
    Llantha likes this.
  8. #8  

    Default Re: Google contacts disappeared this morning!!

    Every morning for the past week, my contacts are missing from my Samsung galaxy s3.i have to restart my phone in order to recover them! Is there an easier way?
  9. #9  

    Default Re: Google contacts disappeared this morning!!

    I'm having the same problem. Anyone know what it is? If I restart they are back, but it's happening daily.
  10. #10  

    Default Re: Google contacts disappeared this morning!!

    When you figure it out let me know :/ Mine has been doing this a couple times a week for the past couple of months. My husband's phone doesn't do it so idk if it is just a defective phone or what.
  11. #11  

    Default Re: Google contacts disappeared this morning!!

    Quote Originally Posted by JetJock79 View Post
    Thank you for the feedback!! I tried looking up contacts in my gmail account.....and there isn't a link for the contacts. I remember that every time I put in a new contact, it would asked I wanted to back it up with backup assistant, or google. I always picked google. Wen I got the phone about a week ago.....everything just synced to itself just fine.....except for this morning when those contacts all disappeared! I haven't been able to find the restore point either in gmail. When I look up the account on my phone.....it only has an option to sync email......no contacts. I pretty savvy with new toys...but this one has me totally baffled!!
  12. #12  

    Default Re: Google contacts disappeared this morning!!

    i love this forums..i had the same problem..look at me now smiling
  13. #13  

    Default Re: Google contacts disappeared this morning!!

    I had the same problem in Samsung Galaxy s4.

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