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- 08-04-2012, 06:58 AM
Thread Author #1
Random Crashes
Every so often I get the error message
"Unfortunately, the process com.google.process.gapps has stopped"
This seems to be mostly random, but also when I force a sync...
Any ideas? I paid good money to move up with a trouble ridden DINC and don't think a high end phone like this should have any crashes!
Thanks in advance - 08-04-2012, 07:06 AM #2
Re: Random Crashes
I had to a hard reset at work 3 days ago. The lock screen was not responsive at all. when I did get to the homescreen, it flashed twice and went black. Did a battery pull and rebooted a few times and same issue. I couldnt call out or access anything. The night before i did install an app which Kaspersky caught as a virus and quickly deleted. Not sure if that was the cause since i never access the app. Ramdom crashes and reboots is the last thing we want. Especially if you are coming from the HTC Thunderbolt days like me.
- 08-04-2012, 11:00 PM #3
Re: Random Crashes
Just had that problem tonight. Lock screen unresponsive, screen went blank and restarted. Finally did a hard reset.
This happened immediately after installing and running the app Ringtone Maker Pro.
Maybe I should put a warning for this app on this forum somewhere.
I think everything is ok now, I deleted the app in safe mode before I did the hard reset. - 08-05-2012, 12:16 PM
Thread Author #4
Re: Random Crashes
I think I found the "root of the problem" ...no pun intended.
under accounts and sync ...I unchecked internet sync and haven't had an issue since
- 08-05-2012, 12:18 PM #5
- 08-05-2012, 05:12 PM
Thread Author #6
Re: Random Crashes
settings - accounts and sync - google (with your email address)
Hope this helps


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