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  1. Thread Author  Thread Author    #1  

    Default Opened emails return as new mail weeks later

    i have a strange problem weeks after emails have been read they show up again as new mail with the original date. It only happens on one of my three pop email accounts. using the stock email app with a non rooted vzw gs3. I have already tried deleting the accounts and clearing the cashe and even a factory reset but it still persists. Any ideas?
  2. #2  

    Default Re: Opened emails return as new mail weeks later

    Me too. Very annoying.
  3. #3  

    Default Re: Opened emails return as new mail weeks later

    +1 Here too. Seems to be Samsung's skinned mail app. I wish Google would put their regular mail app in the Play Store. I get so frustrated everytime I reboot my phone and my three email accounts always revert to combined inbox's on the widgets, damn annoying.
  4. #4  

    Default Re: Opened emails return as new mail weeks later

    I was having this same problem with my exchange acct for work, but not with my pop acct. The problem continued until I cleaned up my exchange acct, it had close to 900 emails in it. About 2 weeks ago I cleaned up my inbox and got it down to a daily average of around 30 emails, since I cleaned it up the problem has stopped. I'm on Sprint btw, not that it matters.
  5. #5  
    ThreeofNine's Avatar

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    Default Re: Opened emails return as new mail weeks later

    The problem is with your email account settings. You have to check the box on your computer( no settings on your phone app for this?) to delete emails from the server or uncheck the box to leave messages on the server. Otherwise the emails stay on the pop server until the account hits its size limit and start deleting the oldest. Your problem is caused by the email pop server system thinking it hasn't sent some emails, or some other system failure, and re-sends them. It usually occurred multiple times with Verizon but I changed to Comcast and GMail and now I haven't had this happen for years.
  6. #6  

    Default Re: Opened emails return as new mail weeks later

    Quote Originally Posted by ThreeofNine View Post
    The problem is with your email account settings. You have to check the box on your computer( no settings on your phone app for this?) to delete emails from the server or uncheck the box to leave messages on the server. Otherwise the emails stay on the pop server until the account hits its size limit and start deleting the oldest. Your problem is caused by the email pop server system thinking it hasn't sent some emails, or some other system failure, and re-sends them. It usually occurred multiple times with Verizon but I changed to Comcast and GMail and now I haven't had this happen for years.
    Bingo. After a few weeks, the messages get cleared from the email app on the phone, and because they are still on the server, the server re-delivers the message because it thinks the client hasn't received it yet. The client should be smart enough to not download the same message twice...but apparently not.

    Most folks don't want the server to delete their messages after downloading on phone *IF* they are also using POP on a desktop client, i.e. Outlook, or simply want to retain the message on the server.

    This is why I HATE POP for email. In today's world where people want access to their mail in more than one place, it is a horrible way to manage mail access.

    The OP didn't specify what kind of mail accounts these are, but do have access to other protocols perhaps, such as IMAP or Activesync? At the very least most email providers will have IMAP enabled...which works MUCH better than POP3.

    If you haven't already tried it, can I also suggest K9 email app? It's free and pretty basic, but has a lot more available setup options for non-standard accounts than the builtin email app has.

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