11-16-2012 11:39 PM
35 12
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  1. FormerIphoney's Avatar
    Bang head bang head





    Sent from my SCH-I535 using Tapatalk 2
    11-12-2012 06:57 AM
  2. leroybrute's Avatar
    I would have terminated my connection with you. Rediculous
    11-12-2012 08:03 AM
  3. davidnc's Avatar
    Even the customer reviews say the logo is on the home buttton.Guess the CSR didnt read that ,lol.
    11-12-2012 08:24 AM
  4. kilofoxtrot's Avatar
    I am trying to understand the OP's purpose of the chat session. I can think of better ways to waste my time.
    11-12-2012 09:29 AM
  5. MikeLip's Avatar
    I would have terminated my connection with you. Rediculous
    Yup. She was more patient than I would have been.
    11-12-2012 09:32 AM
  6. Alex Liebson's Avatar
    edited by moderator
    11-12-2012 05:45 PM
  7. matrix2004's Avatar
    Do you really expect online, phone or in-store reps to know this before they look at the phone? I mean really? That's not how it works, NEWB! She did great dealing with someone like YOU!
    11-12-2012 06:01 PM
  8. potatolover1102's Avatar
    She should get good service recognition for not telling you to screw yourself and ending the chat lol

    Sent from my SCH-I535 using Android Central Forums
    11-12-2012 07:12 PM
  9. facedown41's Avatar
    Yeah, kind of a ****** move on your part OP. Those people aren't educated about phones until they actually come out because its a dead end job that no one would want to take time educate themselves outside of work.
    11-12-2012 07:58 PM
  10. Cyber Warrior's Avatar
    Forum Rules & Guidelines
    Personal Attacks - Constructive discussions, debates and free speech are encouraged in the forums. However, it is not constructive to neither criticize nor insult another member because their opinion differs from yours. Consider the tone of your posts before pressing the submit button. If your are irritated by a post, thread, question, or topic; you are in no way obligated to respond and are encouraged to move along to another thread.

    If you have nothing constructive to add, then please move on... Thank you.
    blade22222 and unlmtdRW like this.
    11-12-2012 07:59 PM
  11. roaztb33f's Avatar
    Best part:

    "There's isn't anything that can be done about the logo being on the bottom of the phone. Would you like to order a Note 2 today?"
    11-13-2012 06:50 AM
  12. Mellimel22's Avatar
    Forum Rules & Guidelines
    Personal Attacks - Constructive discussions, debates and free speech are encouraged in the forums. However, it is not constructive to neither criticize nor insult another member because their opinion differs from yours. Consider the tone of your posts before pressing the submit button. If your are irritated by a post, thread, question, or topic; you are in no way obligated to respond and are encouraged to move along to another thread.

    If you have nothing constructive to add, then please move on... Thank you.
    Tell that to the op lol

    Sent from my White Epic 4g Touch rockin Jellybean using Tapatalk 2
    11-13-2012 06:56 AM
  13. lbkiml's Avatar
    She had patience... and a lot of it. Sure she could've known more about the logo and whatnot. She said multiple times that there's nothing they can do about the logo on the front.
    You can even google actual pictures of the phone to get your answer. There indeed is the verizon logo on the home button.

    I don't think I can ever be a CSR because of people who act like this through questions like this.... bang head bang head
    11-13-2012 09:24 AM
  14. worwig's Avatar
    The person on the other end of the phone has zero ability to make a change to add or remove a logo.
    They also can not be expected to have every device, new or old, in their hand in front of them to examine.
    Not sure how Kirstyn can take calls like that all day.
    11-13-2012 10:12 AM
  15. Targon's Avatar
    The person on the other end of the phone has zero ability to make a change to add or remove a logo.
    They also can not be expected to have every device, new or old, in their hand in front of them to examine.
    Not sure how Kirstyn can take calls like that all day.
    For "hot flagship phones", they SHOULD have some training and knowledge. We are not talking about a mid range phone that has zero hype behind it, we are talking about one of those new phones that SHOULD generate some excitement. For what it is worth, there are stickers that are being made with the purpose to cover up that horrible Verizon logo on the home button on the Note 2.
    11-14-2012 02:46 AM
  16. lbkiml's Avatar
    For "hot flagship phones", they SHOULD have some training and knowledge. We are not talking about a mid range phone that has zero hype behind it, we are talking about one of those new phones that SHOULD generate some excitement. For what it is worth, there are stickers that are being made with the purpose to cover up that horrible Verizon logo on the home button on the Note 2.
    That's true. They might have knowledge about these phones but not small detail like this. I'm pretty sure they (or you) wouldn't know if the verizon logo on the back of our phones is centered on the back or towards the top or bottom without looking at it.
    11-14-2012 09:14 AM
  17. Targon's Avatar
    That's true. They might have knowledge about these phones but not small detail like this. I'm pretty sure they (or you) wouldn't know if the verizon logo on the back of our phones is centered on the back or towards the top or bottom without looking at it.
    And this is where there should be demo units of all big name devices in each call center so support reps can actually check out these devices. Support should NOT be untrained reps with ZERO true knowledge of the devices they are supposed to be supporting. In a worst case, let the support rep try to reproduce the problem while on the phone with customers.
    11-14-2012 03:49 PM
  18. MikeLip's Avatar
    You do know it's just a phone, right? Metal, plastic and glass? Not something to get emotionally invested in?
    11-14-2012 04:14 PM
  19. Reciprocal's Avatar
    This seems like more of a case of the OP not understanding what the online help is for. Its not a place to air your complaints about the design of a certain phone. they are just there to answer general questions regarding how you can upgrade or buy a phone at a retail location. This whole IM conversation was a waste from the start.
    11-14-2012 04:23 PM
  20. leroybrute's Avatar
    You do know it's just a phone, right? Metal, plastic and glass? Not something to get emotionally invested in?
    I am emotionally invested in the Note II. My new companion to add to my harem.
    karsdroid and droidxixis like this.
    11-14-2012 04:29 PM
  21. MikeLip's Avatar
    I am emotionally invested in the Note II. My new companion to add to my harem.
    Lol ok, fine. Whatever makes you happy
    11-14-2012 05:19 PM
  22. Cattails_r_Edible's Avatar
    I figured all you Verizon fanboys had Verizon tramp stamp tattoos! I thought you would love the tramp stamp on your home button? I mean Verizon is so amazing and all! Lol

    Sent from my EVO using Tapatalk 2
    11-14-2012 05:54 PM
  23. leroybrute's Avatar
    I figured all you Verizon fanboys had Verizon tramp stamp tattoos! I thought you would love the tramp stamp on your home button? I mean Verizon is so amazing and all! Lol

    Sent from my EVO using Tapatalk 2
    I am not prejudice or petty. I have never turned anyone or anything away because of tattoo's. I will for performance though! Ha trolling away huh.
    11-14-2012 06:25 PM
  24. daflake's Avatar
    I figured all you Verizon fanboys had Verizon tramp stamp tattoos! I thought you would love the tramp stamp on your home button? I mean Verizon is so amazing and all! Lol

    Sent from my EVO using Tapatalk 2
    Wow, just wow.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    11-14-2012 06:46 PM
  25. Reciprocal's Avatar
    I chuckled.

    Sent from my SCH-I535 using Android Central Forums
    11-14-2012 08:16 PM
35 12

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