Missing calls when WiFi is on...

**waknowle** · 01-03-2013, 10:15 AM

Hello all,

Just got my S3 on Monday 12-31-2012.
I skimmed through the board and did not see this issue posted....

At least twice I have gotten voice mails when on WiFi. The phone never rang just voice mail msg pops up.
I'm sure I've missed other calls when people have chosen not to leave vm msgs.

Anyone else having this problem?

Thanks!

**Almeuit** · 01-03-2013, 01:07 PM

I haven't ever heard of this. To see if it's the wifi causing it stay in these same areas but keep wifi off and see if you still get calls.

If not it could be the coverage? Not sure.

Sent from my Sprint S3 using AC forums

**The SuperUser** · 01-03-2013, 05:16 PM

I have also never heard of this..you're mobile data state doesn't anywhere remotely affect your calling area. You may be in a "dead" zone when you put your phone on WiFi..I'm only thinking it because of the only 2..
If this becomes more of any issue call Verizon.

EDIT: Ahh...have you tried adjusting your sound possibly? I believe its the sound and ringer and not the phone as well.

I Am The SuperUser

**ilovetheflbeach** · 01-03-2013, 08:35 PM

Originally Posted by The SuperUser

I have also never heard of this..you're mobile data state doesn't anywhere remotely affect your calling area. You may be in a "dead" zone when you put your phone on WiFi..I'm only thinking it because of the only 2..
If this becomes more of any issue call Verizon.

EDIT: Ahh...have you tried adjusting your sound possibly? I believe its the sound and ringer and not the phone as well.

I Am The SuperUser

**ilovetheflbeach** · 01-03-2013, 08:40 PM

Or that number is set to vibrate. Just edit the name and check the default ringtone or vibration.

**kevinocarro** · 01-03-2013, 09:42 PM

To see if it's the wifi causing it stay in these same areas but keep wifi off and see if you still get calls.

**waknowle** · 01-04-2013, 07:46 AM

It's not a ringer issue. I would see a missed called notification in the task bar if that were the case....

I guess I'm in a dead spot. I tried it last night with WiFi off and had another roll straight to vm.
I never had this problem with my previous phone (Bionic)...hmmmmm.
Other than that it's an amazing phone!

**Almeuit** · 01-04-2013, 08:23 AM

Originally Posted by waknowle

It's not a ringer issue. I would see a missed called notification in the task bar if that were the case....

I guess I'm in a dead spot. I tried it last night with WiFi off and had another roll straight to vm.
I never had this problem with my previous phone (Bionic)...hmmmmm.
Other than that it's an amazing phone!

Yeah sounds like a dead spot for verizon.

Sent from my Sprint S3 using AC forums

**latchgolf** · 01-08-2013, 08:02 AM

Not sure I buy the dead spot theory. I too seem to be having a missed call issue when connected to wifi. I'm still testing this theory, but it seems to happen when I move between wifi access points. Once I connect to a different wifi access point, until I make an outbound call, I will not receive inbound calls. I get no missed call notification, but I will get a voice mail notifications. If I simply make an outbound call after connecting to the different access point, then it seems to work fine. (I've been checking my office voice mail a lot lately.) The reason I'm not big on the dead spot theory is that if I leave WiFi turned off, I can roam around the property just fine and receive calls in the same spots that I have problems when WiFi is on. Of course what having wifi on has to do with the cell radio or phone app receiving calls is a mystery to me.

**Liljoepr** · 01-08-2013, 10:44 AM

This happens to be a lot. For some reason my gs3 has 0 bars at home and sometimes I can't receive or make phone calls or send/receive text messages. But with my iPhone 5 I'm able to do that and even get lte inside my house.

**The SuperUser** · 01-08-2013, 03:10 PM

Okay, for both of you. Start straying away from the WiFi on/off idea...WiFi can NOT in ANY way affect your calls..it just simply can't. I don't know what is causing this problem for you people but it has nothing to do with WiFi and mobile data. Give Verizon a ring and ask then about your location. Simple as that.

I Am The SuperUser