This keeps popping up

**luigi1285** · 01-27-2013, 09:29 PM

What is this it's been driving me nuts

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**broadwayblues** · 01-27-2013, 10:09 PM

Looks like some Verizon app. Not sure exactly. Maybe see if you have any updates pending in play store app.

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**TekNiKal** · 01-28-2013, 07:26 AM

I get that same message several times a day. I thought I was getting it because I had no or low signal strength. I'm curious to know if it is popping up for other reasons.

**paintdrinkingpete** · 01-28-2013, 07:53 AM

Some additional info would help...

Do you only see this when using the text messaging app, or certain apps, or a random times?

**luigi1285** · 01-28-2013, 11:36 AM

Random times for me and while texting

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**Nicohlay** · 01-28-2013, 11:52 AM

I think it has something to do with backup assistant plus.

**paintdrinkingpete** · 01-28-2013, 11:53 AM

OK, a Google search tells me that 800 number is Verizon, so that's narrows it down a bit.

When it happens, does it actually prevent you from doing anything (i.e. sending a text, opening an app, etc), or does it just pop-up and then go away with no apparent effect on what you're doing?

Do you have Verizon Backup Assistant enabled?

**TekNiKal** · 01-28-2013, 12:10 PM

When I get the message, I cannot do anything until it goes away. Which may take 3-10 seconds. I only see the message when I unlock my phone. I have yet to have that message pop up while I'm in the middle of a task.

**hh72385** · 01-28-2013, 05:05 PM

Might want to try disabling the verizon apps on the phone.

**luigi1285** · 01-28-2013, 06:08 PM

This may sound dumb. But how do I disable the Verizon back up assistant

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**hh72385** · 01-28-2013, 08:18 PM

Go to settings>application manager>all applications

Find the backup assistant app in the list. Select it and hit the disable option

**luigi1285** · 01-28-2013, 08:45 PM

It won't allow me to disable it

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**hh72385** · 01-28-2013, 09:05 PM

sorry I just noticed that too. Try force stopping and clearing the data, maybe that'll stop the pop up. After that I'm pretty much out of ideas

Edit: have you disabled all the other verizon apps?

**bjboucher** · 01-29-2013, 09:00 AM

Under the accounts section on the settings menu there is Backup Assistant Plus. Try going in there to see if there is an option to turn it off. I've never enabled it so I can't see what options are in there.

**rexxman** · 01-29-2013, 09:37 AM

I believe you go to the VZW website, log on and disable the backup from the website.

I wish I had more to impart, but I has been a while since I disabled mine.

Blue 32gb Galaxy S3