Galaxy S3 not syncing Google Contacts
06-06-2015 01:55 PM
- I bought my S3 on the 1st day it came out for Verizon and have loved it ever since. I use all of Google's services and sync them back and forth online. In August my phone and google contacts stopped syncing with each other. Attached is a screen shot. All other syncs work.... Does anyone have a way to get it fixed?01-28-2013 09:17 AM
Last choice remove account reboot and add account back. Might and I mean might not using a Factory Reset
Sent from my VZW Samsung Galaxy S301-28-2013 09:44 PM
Your screenshot didn't come through.
You're having the same problem - back in August your phone stopped syncing contacts with Google?
You followed the suggestions that were mentioned and nothing happened?
Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk 203-27-2013 01:20 AM
- I do not find a an option to clear data via Google Contacts sync at all...my contacts stopped syncing a month ago...are battery pulls important for the S3? i'm an ex-blackberry user, those batteries had to be pulled a few times a month, but it was always helpful. In this case, when I try to sync the contacts, it simply stops syncing.03-29-2013 07:22 PM
- 03-30-2013 01:12 AM
- I found when I did the upgrade to gingerbread the default for saving new contacts went to phone instead of google.
Go to Contacts>menu>more>settings. Change "save new contacts to" Google. All sync works now.
The contacts already saved to my phone will not sync. I sent them via gmail to myself and then saved in my contacts from gmail.05-20-2013 01:14 PM
- I had this problem as well. I tested it and the sync problem was only my phone ->google. I tried clearing the Contacts and re-syncing but that didn't work. I also looked for the setting in contacts to "save to google" but I did not have that option on my galaxy s3. I figured it out though! When you are adding a conact there's a little drop down menu that says "Phone" but tap it and it gives you the option of "phone" or "google contacts". Aha! I wish this was a default setting though, I don't want to have to remember every time. Edit: After I added one contact with google selected it stayed google for the next add contact. Woohoo.06-22-2013 02:34 PM
- If the "clear data" in the sync app idea does not work (it did not for me), it may be the issue where all your contacts are labeled "phone" or "sim" and have not been associated with your Google account. Use the technique in this video:
Export all your contacts to something, whether it's to "USB" (which actually just saves to your phone's My Files (Apps > My Files > /storage sdcard0 and the file is there) or to an added SD card. Like in the video: Contacts app, menu button, export, etc.
Then delete all your contacts in the Contacts app. Yeah, I know, you're nervous right now. Rightfully so, I was too. But remember, you just exported them all to a file that's sitting there on your phone, so you haven't, and won't, lost/lose the contacts.
After your Contacts app is empty, do menu button, import from the same place you exported to, "SAVE CONTACT TO" GOOGLE (is it painfully obvious how important this aspect is?), and go find that file. Then all your contacts should have a little blue g next to them.
At this point, the sync has likely already started and if you're viewing Google contacts (google.com/contacts) on your laptop you can watch it sync real time. If it's not auto-syncing, you can go to the Contacts app, menu button, Accounts, choose the Google one, and sync now.
If this doesn't work, sorry I have nothing more. It worked for me and I'm stopping here07-04-2013 05:43 PMLike 1
- Note that in the video the user imported the contacts to the "Phone" rather than to the Google account - that might cause someone problems if they're following the video example rather than your instructions.
But a very nice job, digging up the video and providing clear instructions - thanks.
Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk 407-04-2013 09:14 PM
- You're protected on both the computer and phone end while you're playing with contact syncing. I just went through this, and you can restore your contacts on google/gmail on the computer end if you accidentally delete a few, with a pretty flexible time frame choice. And if you've exported your contacts on your phone, you have a file with all of those. The way that I just dealt with this was:
1. If your google account syncing is turned on, turn it off on your phone for the duration of doing all the steps below.
2. Clean up your contacts in google...I had about 300, and ended up with a lot less that I actually use when I was done doing this. This obviously isn't mandatory, it just lightens your load a bit *smile*.
3. Make sure that the contacts on your phone are also in your google contact list. You can do this by carefully merging that export file that you created on your phone into your google contacts.and avoid dpulicates. This is using the "import" function in google contacts.
4. Make sure that only the contacts that you want to see on your phone have phone numbers in them in your google contacts.
4. Once you have your google contacts set up the way that you want them, delete all the contacts on your phone (remember that you have them backed up).
5. Go to your google account on your phone in "settings" and press "sync contacts".
6. All your google contacts should now be in your contacts app on your phone.
7. While in your "contacts" app, use the Menu key to bring up "settings" there, and turn on "show only contacts with phone numbers".
8. Now the only contacts that you see in your "contacts" app on your phone should be those with phone numbers, and you can now sync contacts when you need to and things should be fine since you have the same contacts on your phone as in google contacts.
At this point, you can again back up your contacts on your phone if you want (export) and it will not overwrite any previous exports, since the file names created are serialized. Just in case something goes wrong. You can also use the export file on your phone to import into google contacts, should you need to do that. When you do an import into google contacts, it creates a group for that import, rather than immediately merging them into your contacts list, and you can merge them when you're ready, if you want to.
Pretty flexible interface. The only part that I really object to is having to have all those google contacts on my phone, even though only the ones with phone numbers are displayed. But I'm sure in the scheme of the 16GB. on my phone, that's not a very large piece. And the results are simple, initially identical contact lists on your phone and in google contacts, and you can go from there.07-10-2013 08:21 PM
- I too, have had this problem for a long while. It seems that it is started by adding a contact or by editing an existing contact from the phone. I found that all the previously mentioned solutions only half worked or temporarily worked. I find that by going into the app manager and resetting TWO apps that it would fix the sync issue. I forced stopped the Contacts app and then deleted it's data. Then I force stopped the Contacts Storage app (right below it on my phone) and also deleted it's data too... like I said, this fixes my sync issue but how do I fix the issue that causes that, the creating or editing of contacts which begins this mess? I temporarily don't do such from my S3 but only do such using a tablet or pc... Anyone?
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Samsung Galaxy S3 (AT&T)01-26-2014 12:16 AM
- None of the above fixes worked, except for stopping and clearing app data from Google Contacts Sync AND ALSO stopping and clearing the Contacts Storage app data (I also rebooted the phone afterwards as well). I was then able to successfully sync my Gmail contacts to my S3 (and have same contacts that I already had on my S5 with zero issues or having to screw around with any settings).
For the record, my Gmail contact sync had been messed up for quite some time, thank you for this tip, hopefully it will stay fixed now.06-13-2014 01:13 PM
- Nothing worked for me except for stopping and clearing app data from Google Contacts Sync AND ALSO stopping and clearing the Contacts Storage app data. I was then able to successfully sync my Gmail contacts to my S3. Note, it only worked by clearing the DATA and the CACHE. Interesting that I was on the phone with AT&T Care Tech, who also called and discussed the problem with Samsung, and neither AT&T tech or Samsung tech could figure it out....the answer came from me finding it on this blog! Thank you people for taking the time to help others.08-29-2014 10:51 AM
- I had this problem as well. I tested it and the sync problem was only my phone ->google. I tried clearing the Contacts and re-syncing but that didn't work. I also looked for the setting in contacts to "save to google" but I did not have that option on my galaxy s3. I figured it out though! When you are adding a conact there's a little drop down menu that says "Phone" but tap it and it gives you the option of "phone" or "google contacts". Aha! I wish this was a default setting though, I don't want to have to remember every time. Edit: After I added one contact with google selected it stayed google for the next add contact. Woohoo.01-15-2015 07:38 AM
- Yes this process worked except, I just exported and then imported again without deleting the contacts.
I did however delete one contact just to be sure I got them back. When I imported them, I sent them to my gmail account which sent to them correctly to gmail.
Interestingly enough, that one contact didn't restore to my phone. I then imported again, this time to my phone. I now have a little blue g on my contacts, and I presume that this means they will sync correctly and that one contact restored.
Jim01-29-2015 02:16 PM
- I tried Chals fix but it did not work. Contacts have Google Icon but new contact does not make it to my gmail and neither does update of existing contact. It has not synced in 9 months. Everything syncs except my contacts so I suspect it is lack of space. How can I tell if lack of space it the issue and do I need to delete contacts in order to gain more space?02-16-2015 08:56 PM
- I tried this and it did not work, still will not sync contacts. It was simple though. If I deleted all my contact from my phone and the uploaded them from Google, is it possible the sync would start working? I doubt it. The contacts sync date just stays 06/11/2014 and does not change no matter what I do. Everthing else is synced.04-01-2015 10:47 PM
- Hi guys
Bought a second hand S3 mini for my who dropped her S2 and smashed it. All her contacts were backed up with her gmail/google account, but when trying to sync it, it only comes up with 14 contacts. Can't do a back up of the old phone because the screen is stuffed and can't unlock it. Any ideas?04-12-2015 01:44 AM
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