Results 1 to 3 of 3
  1. Thread Author  Thread Author    #1  

    Default Picture From Email Won't Open

    My wife has an S3. She got an email that had some pics in it and they were .jpg files. Never had an issue opening these before, but when you save them it says they are unsupported files. They worked on my iPhone when she forwarded them to me and I couldn't figure out why we had that issue.

    Anyone know of why this could be or an app we could download to get it to work? FYI, this was in the stock, not Gmail, app.

    Thanks!
  2. #2  
    neil154's Avatar

    Posts
    385 Posts
    Global Posts
    391 Global Posts

    Default Re: Picture From Email Won't Open

    I am not sure but it sounds like the mail app does not know what app to use to open the jpg file. Can you open those same files in the Gallery? If yes, try going into settings> applications manager goto the email app and then clear defaults
    Galaxy S3 16GB Unrooted Pebble Blue
    Verizon,USA
    Android V4.3
    Thanked by:
  3. Thread Author  Thread Author    #3  

    Default Picture From Email Won't Open

    That's the thing. It makes her save the pics and then tries to open them in the gallery. From there it says they're unsupported files. I'm not sure where the culprit lies. I'll try messing with a few things like clearing the defaults and whatnot in the mail and gallery apps.

Similar Threads

  1. Help! Apps from marketplace won't open
    By bbui4 in forum Incredible Rooting, ROMs, and Hacks
    Replies: 2
    Last Post: 06-16-2011, 11:08 PM
  2. Email won't open w/ Launcher Pro Plus after GB update
    By SouthEastNC in forum Motorola Droid X
    Replies: 1
    Last Post: 06-01-2011, 11:16 PM
  3. Replies: 11
    Last Post: 03-06-2011, 02:28 AM
  4. Email Won't Open After 2.2 Update...
    By Pitbull#AC in forum Motorola Droid
    Replies: 1
    Last Post: 08-20-2010, 09:33 AM
  5. Forwarding pictures as mms from email
    By shissta in forum General Help and How To
    Replies: 1
    Last Post: 08-01-2010, 10:55 PM

Posting Permissions

B