Suddenly No Data. Ideas?

albertdc

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Dec 14, 2009
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My S3 was working perfectly fine earlier today. Suddenly, however, there is no data connection at all. To 1x, 3G, LTS - nothing. I have tried toggling "mobile data" on and off from the drop down toggle - no change. I have tried turning airplane mode on and off - no change. Rebooted - no change. Pulled battery, then rebooted - no change. WIFI works, but no Verizon data connection. Normal numbers of bars for voice connection are present. My wife's phone in the same location is showing a Verizon data connection, so it is not Verizon.

Any ideas of what to troubleshoot next? Under "Setting" - More settings - Mobile networks: the "mobile data" box is checked (tried unchecking and checking it again as well). I have tried "network mode" on both LTE/CDMA as well as Global without success.

I did not do anything unusual with the phone today, and it was working earlier. Not sure what to do here. Suggestions?

Thanks
 

albertdc

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Dec 14, 2009
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Called Verizon. I was told there is a Verizon Data outage in my area. I was about to call BS when I checked my wife's phone and sure enough she no longer has data either. So somehow, her phone still had it a little longer than mine, but it is indeed a data outage.

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GSDer

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Ok. If it had continued that your phone didn't have a data connection but your wife's did, the solution would be to take her phone. :eek::thumbdown::mad:

Actually, I would have said that you might have a SIM problem...

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