All carriers have bad communication.
No carrier announced ahead of time when these updates were coming.
The only reason why you are trying to act like that is any different from any other carrier, is because it's taking longer for Verizon to get it out.
The issue is not their communication, but the process they employ to prepare and release these updates.
The only communication people would like to know, is why it takes them so damn long to prepare and test updates that (many times) function worse than the updates other carriers rush out the door...
I've only been with Verizon for a few months, but their coverage is bad enough that I will ETF within 2-3 months and go back to AT&T, anyways. That will give me a chance to escape the broken Android upgrade treadmill. I'm to the point that I couldn't care less whether this phone was updated or recalled and downgraded back to Gingerbread. As long as it makes calls and sends SMS/MMS until I go back from whence I came and make the necessary switch to improve my electronic quality of life, I won't give it much thought moving forward... Lol.
I do feel pity for those who tie themselves to a carrier because of an Unlimited Data plan that can be taken away at any time, buying devices at full price in many cases (especially with the relative non-portable nature of Verizon/CDMA devices).
Good Luck, all!