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  1. Thread Author  Thread Author    #1  

    Default Can't Open Gallery! SO Frustrated!

    I don't know if it's because of 4.3 or if its random but my photo gallery is getting on my damn nerves. I can open my camera but if I want to look at my albums or pictures, my phone either goes black or freezes. I didn't update or download anything today.. Just an hour ago, I took a photo and wanted to send it to a friend but now my phone won't let me. x(

    I don't want to Factory Reset because I'm afraid I'll lose everything. I've tried battery pulls and force quits.
  2. #2  
    wizzrah's Avatar

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    Default Re: Can't Open Gallery! SO Frustrated!

    Quote Originally Posted by griggj12 View Post
    I don't know if it's because of 4.3 or if its random but my photo gallery is getting on my damn nerves. I can open my camera but if I want to look at my albums or pictures, my phone either goes black or freezes. I didn't update or download anything today.. Just an hour ago, I took a photo and wanted to send it to a friend but now my phone won't let me. x(

    I don't want to Factory Reset because I'm afraid I'll lose everything. I've tried battery pulls and force quits.

    You should do a full reboot, and if it doesn't work, you can try this:
    Settings > Application Manager > All > Photo Gallery > Force Close > Clear Data.


    Here is a replacement app for the gallery in the mean time.

    It is our choices, that show what we truly are, far more than our abilities. - J. K Rowling

    "If you love life, don't waste time, for time is what life is made up of." - Bruce Lee

    "The story of life is quicker then the blink of an eye, the story of love is hello, goodbye." - Jimi Hendrix
  3. #3  

    Default Re: Can't Open Gallery! SO Frustrated!

    Quote Originally Posted by griggj12 View Post
    I don't want to Factory Reset because I'm afraid I'll lose everything.
    Anyone who is afraid of losing everything due to a Factory Reset is a good candidate for losing everything when their phone:
    - is lost
    - is stolen
    - gets damaged beyond repair
    - fails to boot, etc

    You should put measures in place now so that none of those things are an issue for you. Some examples of things to do/use:
    Samsung Kies: v3 allows you to backup your contacts, SMS/MMS, pictures/videos (if stored on the internal memory), call logs, (some) TouchWiz settings and apps (I'm not sure about app data)
    Cloud Drive: - allows you to automatically backup your pictures/videos to the cloud (regardless of whether you save them on the internal memory or SD card; 5GB free)
    Helium: - allows you to backup (most) apps AND app data to an SD card or Google Drive (or other cloud solutions; free, but cloud use requires the paid version)

    Of course you can use Dropbox or other cloud solutions to automatically backup your pictures/videos.

    Between the various solutions mentioned it should take you no more than an hour or two to restore your phone (or replacement device) to a usable state. If you throw in a 3rd party launcher you can even restore your Home screen layout.


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  4. #4  

    Default Re: Can't Open Gallery! SO Frustrated!

    I had the same issue! Even when people text messaged me photos, my phone would go into a crazy delay in letting me see the picture and then a crazy delay in closing the picture. I downloaded a different app such as Gallery ICS, Fish Bowl Photo, or QuickPic. I used the app and went through all of my photos. I noticed that there were a few that were "blacked" out. I can't even remember what the picture was so I deleted all of the ones that were not visible. Once I had cleared all of those mysterious pictures, I was able to use the Gallery again. I keep one of the other apps just in case it happens again.
    GSDer likes this.

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