1. LBTRS's Avatar
    Hello,

    My son is in the military and just returned from a deployment. I had sent him and email stating 4.3 was out and would be waiting for him when he got back. He arrived back in Virginia and turned on his phone and there was no update. He flew home for Christmas and it's been five days now and his phone says no update available is still on 4.2.2.

    I called Verizon and they told me there is no way to push the update and he would just have to wait. I said "wait for what, it's not like they are going to do another round of pushes to the phone?" and he said "just wait until his phone is ready for the update".

    Anyone else not receive 4.3 yet and is there any way to force the update?

    Would appreciate any assistance. Thanks and Merry Christmas.
    12-24-2013 09:44 AM
  2. vfp5's Avatar
    You can always try the wiping Google services framework trick...worked for me. And thank you to your son for his service...merry Xmas!!

    Sent from my HTC6500LVW using AC Forums mobile app
    12-24-2013 09:50 AM
  3. CollegePartyBoy's Avatar
    I have not received it either. I'm stock.
    12-24-2013 11:49 AM
  4. LBTRS's Avatar
    Thanks guys, I'll pass on the well wishes to him...interesting that some have still not received it. I have never had to wait a week to get an update on any smartphone I've owned when one was rolled out. I'll research the Google Framework trick and see if that does anything. Otherwise we'll continue to hope its coming.
    12-24-2013 12:06 PM
  5. tispectrum's Avatar
    I hadn't gotten a notice either. I went into setting. software update, check new and there it was.
    12-24-2013 01:58 PM
  6. cbreze's Avatar
    I hadn't gotten a notice either. I went into setting. software update, check new and there it was.
    This is also what I did to get mine.
    12-24-2013 02:54 PM
  7. kennedy27403's Avatar
    This is also what I did to get mine.
    Me as well, though surely the Verizon rep would have suggested that route to the OP?
    12-24-2013 05:00 PM
  8. LBTRS's Avatar
    Oh, we're way past that...he's checked for updates a hundred times since he got back a week ago, no luck.
    12-24-2013 05:26 PM
  9. CollegePartyBoy's Avatar
    I still have not received this update. Any way to "force" it. Verizon says it's pushed out in "batches", but nearly 2 weeks seems too long.
    12-28-2013 06:53 AM
  10. masseurca's Avatar
    Setup, apps, slide over to "All" and find Google Services Framework I believe it's called. Clear cache and data on it. Then check for updates.

    Sent from my HTC6500LVW using AC Forums mobile app
    12-30-2013 12:56 PM
  11. dsperg's Avatar
    None of this works, haven't gotten mine yet either. Stuck on 4.2.2
    01-07-2014 09:24 AM
  12. LBTRS's Avatar
    My son has still not received the update and is stuck on 4.2.2. He attempted the Google Framework trick and no luck.

    What the heck does he do now?
    01-07-2014 11:01 AM
  13. thebignewt's Avatar
    I don't think there's anything you can do until they want you to have it. What's the big deal with this update anyway? Whenever I get one I have trouble using my camera is about the only thing I notice lol. And it wants to rearrange my Gallery.
    01-07-2014 11:55 AM
  14. 67GTV's Avatar
    I'm not an expert, but have any of you tried rolling back the date on your phone? Turn auto date off and set it the first date the update came out. Mine arrived 12/21/13.
    01-07-2014 07:56 PM
  15. 67GTV's Avatar
    ...then check for updates again. While on WiFi and charging.
    01-07-2014 07:58 PM
  16. keerf's Avatar
    I still haven't gotten the update myself.

    I was on the phone with both Verizon and HTC and they said they can't force the update but they found it strange I hadn't gotten it.
    01-10-2014 08:05 AM
  17. kjarrett's Avatar
    I still haven't gotten the update myself.

    I was on the phone with both Verizon and HTC and they said they can't force the update but they found it strange I hadn't gotten it.
    Same here. Frustrating. So we have no option other than wait? What happens if the next update comes and goes and we don't get it? I know patience is a virtue but seriously, almost a month after the release date and it's still not here? Bullsh&t....

    Anyone know if a factory wipe will help? I'd hate to have to spend the hours to rebuild this thing but I will if that's what it takes.

    TIA,

    -kj-
    01-11-2014 06:03 AM
  18. pcabe5's Avatar
    I did factory reset once on an older phone and the update happened. Not saying that it will work for you.
    01-11-2014 07:35 AM
  19. kjarrett's Avatar
    Thanks, did that after posting this, got the update. Peace.
    01-11-2014 07:56 AM
  20. pcabe5's Avatar
    Congrats.
    01-11-2014 02:21 PM
  21. tispectrum's Avatar
    01-13-2014 02:49 PM
  22. westiewanderer's Avatar
    thanks for this link! *grins*
    01-14-2014 08:16 AM

Similar Threads

  1. When will Nexus 5 come to Verizon?
    By Eric Mccuaig in forum Google Nexus 5
    Replies: 35
    Last Post: 01-24-2014, 10:20 AM
  2. Galaxy S3 - Pls help can sync Andriod to pc
    By blue3k in forum Samsung Galaxy 3
    Replies: 1
    Last Post: 12-25-2013, 01:52 AM
  3. Felt like posting heavily modded HTC One
    By leesumm in forum HTC One Rooting, ROMs & Hacks
    Replies: 3
    Last Post: 12-24-2013, 09:16 AM
LINK TO POST COPIED TO CLIPBOARD