1. kwitel's Avatar
    Would greatly appreciate if someone could help me out with this.
    I downloaded the latest update today and although I am not fond of many of these color changes I seem to have lost the names associated with their respective phone numbers, in my calls and SMS views.

    The numbers are stored in my Outlook Exchange account but they are no longer coming up on my phone. Others on the other hand are showing up.

    Any idea whats going on here??
    06-04-2014 05:12 PM
  2. Ry's Avatar
    Would greatly appreciate if someone could help me out with this.
    I downloaded the latest update today and although I am not fond of many of these color changes I seem to have lost the names associated with their respective phone numbers, in my calls and SMS views.

    The numbers are stored in my Outlook Exchange account but they are no longer coming up on my phone. Others on the other hand are showing up.

    Any idea whats going on here??
    Sounds like you need to re-sync maybe?
    06-04-2014 06:17 PM
  3. kwitel's Avatar
    Sounds like you need to re-sync maybe?
    Resync with what exactly...Exchange?

    My "Exchange ActiveSync" is checked off, but it says there are zero contacts there.
    Do you know how to backup text messages first?

    And then how I can "resync" with exchange?

    Ive lost all of my other settings too....very frustrating.
    06-04-2014 08:43 PM
  4. joew3's Avatar
    I had a similar problem. Try removing your Exchange ActiveSync account from your phone and reinstalling it. It worked for me. I hope this helps!
    06-05-2014 12:55 PM

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