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Re: For a while it was the hottest device in the rumor mill...
I posted this in another forum at length but the jist of it was, that I think that the issues with the Thunderbolt has more to do with Verizon than with HTC.
Originally Posted by DC Damien
The Thunderbolt started out as a 3G only device to be released in Fall 2010. I think it's main selling points were going to be 4.3" screen (1st HTC on VZW with that), FF Cam, and SVDO (ability to talk & text at the same time - to counter AT&T's ads slamming Verizon). Basically it would've been a device with the Thunderbolt's features, minus LTE, so think reliability and performance of the Incredible 2.
At Verizon's behest, they reworked the internals completely to equip it with LTE. The reason being that Verizon wanted to wow everyone at CES 2011 by stating that all of their OEMS (HTC, Moto, Samsung, & LG) had LTE phones. This came after previously stating that Verizon wouldn't see LTE smartphones until mid- late 2011. When pushing up the timetable 6 months and having the first device released completely reworked, you're going to have issues.
Look at HTC's other releases. None that I can recall had the issues that the Thunderbolt did. Sure they had some bugs here and there, but nothing like the Thunderbolt. The EVO3D and Sensation released with very few issues because they released when intended and as intended (as far as what the final device would be).
It's no different than if you had just finished up something at work that took 3 weeks to finish and your boss comes in and wants it completely redone in 5 days. Even if you get it done on time, the shorter time given to finish it means that there are going to be issues, things missed, etc. HTC can put out good phones, but when you move the release up 6 months (for LTE smartphones), you're going to have issues, and the fault lies with the ones who moved up the timetable, not the ones trying to accomodate them.
As far as it being 6 months later and issues not being resolved, if the issues are because of hardware, more often than not software will not resolve it. And I agree, people should wait until the reviews are in. The fact that we didn't with the Thunderbolt is kinda our fault. The first run of anything is bound to have issues. A completely new tech will have it's growing pains, but that's what early adapters will run into. That's the cost on being on the bleeding edge of technology. Every possible scenario cannot be thought out in a lab, so problems will make it to the final product. So this is where shortening the time for R&D really comes into play and why moving up the timetable makes for a bad situation.