Results 1 to 21 of 21
  1. Thread Author  Thread Author    #1  
    HollyDolly's Avatar

    Posts
    394 Posts
    Global Posts
    595 Global Posts
    ROM
    Stock

    Default Swapped the Rezound

    Even though I got some really annoyed looks at the Verizon store tonight (too bad for them), I swapped out my phone and SIM, per HTC/Verizon tech support recommendation.

    I kid not, this phone's frame around the screen is different. While my previous Rezounds's screen was flush with the frame, this one has a bit of a raised frame around the screen. I'm not sure if that is a good/bad thing.

    As for the reception - remember, now I'm back to pre-OTA Update - it comes/goes. When I bought the 1st Rezound on Saturday, my 4G was rockin'! 24 hours later, after the update and tested in the same, exact location, my speeds went UP. Woohoo! Until by the next day, same location, I couldn't even connect to data. And by today, the phone kept dropping calls. *sad face* HTC/Verizon thought it was the update.

    As of tonight, I have a brand new, swapped phone & a brand new SIM...and, NO update. My phone IS holding reception so far, but speeds are in the mid-teens, as opposed to the first glorious night with the 1st Rezound...where speeds hit 20s and 30s.

    Tomorrow will be the do-or-die test. It seems I get the worst reception at my office (a perfectly 4G-capable, metropolitan area) on this phone. If it works, it's a keeper. If not....we will have to break up.

    Fingers, toes, and eyes crossed...
  2. #2  
    mithed's Avatar

    Posts
    30 Posts
    ROM
    ViperRez 1.0.3

    Default Re: Swapped the Rezound

    I hope that this one works out much better for you! I would hate to hear that you had to give up this amazing phone!
    Moto Razr -> Blackberry Curve -> SAW THE LIGHT! -> Droid Incredible -> HTC Rezound -> Droid DNA
  3. Thread Author  Thread Author    #3  
    HollyDolly's Avatar

    Posts
    394 Posts
    Global Posts
    595 Global Posts
    ROM
    Stock

    Default

    Guess what? After ALL the trouble of swapping the phone out and setting up my phone again, I was watching tv and came back to find the phone UPDATING the %#^*^*%# software without my permission. So HTC was wrong - the OTA can update your phone, whether you press accept or reject!

    Crap! I'm back at square one. If the connectivity issues return, it will have to be bye bye, Rezound. *So mad!*
  4. #4  

    Default Re: Swapped the Rezound

    With both my Thunderbolt and now the Rezound, I was never able to keep an upgrade from being pushed to me and installed, whether I wanted it or not.

    Hope this one works out for you. Mine is finally working fine since the update, but for some reason my phones always seem to act a little wonky and take a couple of days to settle down and get back to normal after an update. You don't have that option though and need to find a phone you like before your 14 days is up.

    Good luck
  5. #5  

    Default

    Quote Originally Posted by HollyDay View Post
    Guess what? After ALL the trouble of swapping the phone out and setting up my phone again, I was watching tv and came back to find the phone UPDATING the %#^*^*%# software without my permission. So HTC was wrong - the OTA can update your phone, whether you press accept or reject!

    Crap! I'm back at square one. If the connectivity issues return, it will have to be bye bye, Rezound. *So mad!*
    Yeah, pretty much no way to stop the update, it will do it sooner or later. Hopefully you will have better luck.
  6. Thread Author  Thread Author    #6  
    HollyDolly's Avatar

    Posts
    394 Posts
    Global Posts
    595 Global Posts
    ROM
    Stock

    Default

    Thanks, guys. I was assured by the Verizon and the HTC techs that the update wouldn't push automatically, or I wouldn't have bothered swapping. I'll see how it works today...then decide from there.
  7. #7  
    major payne's Avatar

    Posts
    843 Posts
    Global Posts
    1,816 Global Posts
    ROM
    VernomRez / ICS / CM9

    Default Re: Swapped the Rezound

    Actually you can stop the upgrade what you do it accept it to download and then when it's ready to install you should have a defer option also... Defer it for like 4 weeks it's what i did on my last rezound until it was bricked
  8. Thread Author  Thread Author    #8  
    HollyDolly's Avatar

    Posts
    394 Posts
    Global Posts
    595 Global Posts
    ROM
    Stock

    Default Re: Swapped the Rezound

    Quote Originally Posted by Major Payne View Post
    Actually you can stop the upgrade what you do it accept it to download and then when it's ready to install you should have a defer option also... Defer it for like 4 weeks it's what i did on my last rezound until it was bricked
    If you read above, it didn't give me any options. I wasn't even in the room and came back to find it upgrading already.
  9. Thread Author  Thread Author    #9  
    HollyDolly's Avatar

    Posts
    394 Posts
    Global Posts
    595 Global Posts
    ROM
    Stock

    Default Re: Swapped the Rezound

    So...I'm at work and I barely get ANY reception. It went from 4G>3G>1X in a snap.

    I can't tell you how p.o.'d I am right now.
    Attached Thumbnails Attached Thumbnails Swapped the Rezound-2012-02-02_09-27-54.jpg   Swapped the Rezound-2012-02-02_09-31-26.jpg   Swapped the Rezound-2012-02-02_09-32-23.jpg  
  10. #10  
    MA2GA28's Avatar
    Deluxe Member

    Posts
    422 Posts

    Default Re: Swapped the Rezound

    Quote Originally Posted by HollyDay View Post
    So...I'm at work and I barely get ANY reception. It went from 4G>3G>1X in a snap.

    I can't tell you how p.o.'d I am right now.
    Question: Are you the only one with 4G in your office? If not, could you ask others if they have the same issue? If someone else has a Rezound, that would be even better as you can compare signal strength.

    If this is an issue with the update, I assume HTC will fix it at some point. However, the fact that both of your phones have done this tend to make me think that it has something to do with your building/office location and less about the phone.

    Droid Razr Maxx: This is the Droid I'm looking for.
  11. Thread Author  Thread Author    #11  
    HollyDolly's Avatar

    Posts
    394 Posts
    Global Posts
    595 Global Posts
    ROM
    Stock

    Default Re: Swapped the Rezound

    Quote Originally Posted by MA2GA28 View Post
    Question: Are you the only one with 4G in your office? If not, could you ask others if they have the same issue? If someone else has a Rezound, that would be even better as you can compare signal strength.

    If this is an issue with the update, I assume HTC will fix it at some point. However, the fact that both of your phones have done this tend to make me think that it has something to do with your building/office location and less about the phone.
    No.

    If you read what I wrote...the huge drop in connectivity happened IMMEDIATELY after the update; prior to that, my connection was fine. And that wasn't only happening at work.
  12. Thread Author  Thread Author    #12  
    HollyDolly's Avatar

    Posts
    394 Posts
    Global Posts
    595 Global Posts
    ROM
    Stock

    Default Re: Swapped the Rezound

    I just factory reset my phone - on my own - to see if that does anything (didn't last time!). But I'm willing to give it one last shot, since I'm sitting in my office without a phone, again.

    I'd like to hurt someone right now...
  13. #13  
    major payne's Avatar

    Posts
    843 Posts
    Global Posts
    1,816 Global Posts
    ROM
    VernomRez / ICS / CM9

    Default Re: Swapped the Rezound

    Quote Originally Posted by HollyDay View Post
    If you read above, it didn't give me any options. I wasn't even in the room and came back to find it upgrading already.
    I did read above and I was offering the information to anyone else who might run into this problem in the future.
  14. Thread Author  Thread Author    #14  
    HollyDolly's Avatar

    Posts
    394 Posts
    Global Posts
    595 Global Posts
    ROM
    Stock

    Default Re: Swapped the Rezound

    Factory reset did NOT solve the issue, as I suspected. It's the blasted update. I now have X where it should say 3G/4G.

    Awesome.
  15. #15  

    Default Re: Swapped the Rezound

    Airplane mode on. Then off. That's what I've been doing since the update.

    @Holly - I'll hold 'em, you hurt 'em... or vice versa...
  16. Thread Author  Thread Author    #16  
    HollyDolly's Avatar

    Posts
    394 Posts
    Global Posts
    595 Global Posts
    ROM
    Stock

    Default Re: Swapped the Rezound

    Quote Originally Posted by ShadowCatcher View Post
    Airplane mode on. Then off. That's what I've been doing since the update.

    @Holly - I'll hold 'em, you hurt 'em... or vice versa...
    I tried. Didn't work.
  17. #17  

    Default Re: Swapped the Rezound

    try a factory reset in hboot.
  18. #18  

    Default Re: Swapped the Rezound

    doesnt make any sense that the update would mess yours up that bad on two seperate phones whenever its been fine for most folks including my wife . did you ever say if anybody else was able to get 4 g on verizon in your office ?
  19. #19  
    buckifvr's Avatar

    Posts
    426 Posts
    Global Posts
    1,308 Global Posts
    ROM
    CleanROM 4.5 Pro

    Default

    Unlock, root and install a custom ICS ROM, like SenselessROM or CleanROM 2.2 ICS. You avoid the OTA and get a phone with better performance.

    Sent from my ADR6425LVW using Tapatalk
    Yesterday is but a dream, Tomorrow is but a vision, but Today well lived makes every Yesterday a dream of happiness and every Tomorrow a vision of hope.
  20. #20  
    nkd
    nkd is offline
    nkd's Avatar

    Posts
    611 Posts
    Global Posts
    608 Global Posts

    Default Re: Swapped the Rezound

    I got no issues after the update and I came from a galaxy nexus, the 4g speeds and speaker quality and signal strength are night and day at my house. Ofcourse speed varies from time to time, so I am not too worried about getting 5mb and getting 20 sitting in the same spot. It all depends on the tower you connect to and how much traffic is on the towers.
  21. Thread Author  Thread Author    #21  
    HollyDolly's Avatar

    Posts
    394 Posts
    Global Posts
    595 Global Posts
    ROM
    Stock

    Default Re: Swapped the Rezound

    The phone was activated and within the same hour, the update applied itself automatically. I didn't get a chance to do much before it was too late.

    I don't know why I got the experience that I did with the update. I even factory reset BOTH phones, and started fresh when the connectivity issues kicked in, but nothing changed.

    Ultimately, maybe I'm not meant to be with Verizon, who knows? I mean, I always got great phone reception with Sprint - it was data that was patchy. That's why I switched. But so far, with Verizon (and the phones), I couldn't even make a call. It was like that commercial, "Can you hear me now?"

    I don't think anyone in my office has a 4G phone. A couple have the iPhone 4S and they're fine - but that's 3G. Plus, they both sit on the other side of the building, so who knows - maybe reception is better there (clearly, right?).

    In my office, I always received phone calls on Sprint - especially on the Blackberry; I guess same with the iPhone 4S. But of late, I was having issues with the data reception, which is why I switched to Verizon. And for the past two days, I haven't been able to make calls OR get data reception.

    I have the Razr Maxx now. This will be the last time I'll try Verizon out. I can only hope for the best, but we'll see how it goes tomorrow.

Posting Permissions

B