1. MarkSeven's Avatar
    Why do playlists and songs randomly disappear from my phone???

    It's always something with this damn phone! Bad enough Facebook syncing never works! I don't have time for this!
    05-22-2012 11:15 AM
  2. jimbl's Avatar
    Are they stored on your SD card? Sometimes the phone stops recognizing the SD card, and an unmount and mount could fix it. I've had this happen with photos in the past.
    MarkSeven likes this.
    05-22-2012 11:22 AM
  3. MarkSeven's Avatar
    I'll try it out... thanks...
    05-22-2012 11:24 AM
  4. jimbl's Avatar
    One more thing, do this from the software, Menu > Settings > SD & phone storage. You shouldn't have to physically remove and insert the SD card. I never have to get the photos back anyway. If none of that works a restart usually does.
    05-22-2012 11:28 AM
  5. MarkSeven's Avatar
    Yeah that's how I did it and it worked... Thanks again...
    05-22-2012 12:10 PM
  6. skatergirl's Avatar
    Are they stored on your SD card? Sometimes the phone stops recognizing the SD card, and an unmount and mount could fix it. I've had this happen with photos in the past.


    Can you tell me what exactly is happening when you unmount the SD card?
    05-22-2012 12:50 PM
  7. piizzadude's Avatar
    It is like turning the sd card off and then back on.. I would take a guess and say it also clears the cache as well since you are essentially cutting the power to it

    Rezound via Tapatalk 2
    skatergirl likes this.
    05-22-2012 01:10 PM
  8. foodland's Avatar
    for me also problem and while playing from playlist song gets strcks often....i dont knw whats happening.....

    Sent from my GT-S5830 using Android Central Forums
    05-22-2012 01:23 PM
  9. jimbl's Avatar
    Can you tell me what exactly is happening when you unmount the SD card? [/COLOR][/SIZE][/FONT][/I][/B]
    To be honest, I'm not 100% sure. An educated guess though is that it cuts power to the SD card as well as cuts any ties to any file systems / communications to it. Which is why it's the safe way to physically remove them, to avoid any corruption to files or damage to the card.
    skatergirl likes this.
    05-22-2012 01:54 PM
  10. skatergirl's Avatar
    To be honest, I'm not 100% sure. An educated guess though is that it cuts power to the SD card as well as cuts any ties to any file systems / communications to it. Which is why it's the safe way to physically remove them, to avoid any corruption to files or damage to the card.
    Thank you JimL and Pizzadude.

    I was not sure if unmounting it would erase all the data on the card. So, it sounds as if you are saying it makes the removal of the card safer than just pulling it out before unmounting?
    05-23-2012 09:29 AM
  11. Wanda's Avatar
    Thank you JimL and Pizzadude.

    I was not sure if unmounting it would erase all the data on the card. So, it sounds as if you are saying it makes the removal of the card safer than just pulling it out before unmounting?
    You are correct but to be clear you never want to just take it out without unmounting it first. That could cause damage to the card though on the Rezound you have to take the battery out first so your going to be powered down anyway I suppose. Better to be safe and unmount then power down then remove the card.

    Sent from my ADR6425LVW using Android Central Forums
    skatergirl likes this.
    05-23-2012 10:44 AM
  12. skatergirl's Avatar
    You are correct but to be clear you never want to just take it out without unmounting it first. That could cause damage to the card though on the Rezound you have to take the battery out first so your going to be powered down anyway I suppose. Better to be safe and unmount then power down then remove the card.

    Sent from my ADR6425LVW using Android Central Forums
    Thank you Wanda!
    05-23-2012 10:51 AM
  13. Neverbetter317's Avatar
    I've tried unmounting my SD card, popping it out, and restarting my phone and for some reason when I download songs I am charged for them but they never appear in my song list. It worked for about 4 songs and then just stopped. Any other Ideas as to why this could be happening? Thank you for your insight
    11-21-2012 01:50 PM
  14. Bosgarage57's Avatar
    where are you purchasing the songs? What player are you using?

    I know amazon mp3, it will not download the songs to your phone, but stay on the cloud for streaming.
    11-21-2012 05:12 PM
  15. topdogmsn's Avatar
    I FOUND A SOLUTION
    i have the exact same problem with my samsung galaxy 3s. the playlists content disapears all the time.
    what helped on my phone was to make a backup on your pc, from the phones and SD-cards memory, then format your phone (both phone card) PROBLEM FIXED. I know it takes some time to restore everything, i recommend that you install "backup and restore" and "playlist backup" on your phone and make a backup on your apps and playlist. good luck

    PS. install only the apps that you need (it could be an app that did made the bug)
    PPS. if you can use another music player than the default one, that could also prevent the bug, i am using "Now Playing"
    08-12-2013 01:52 PM
  16. MikeyWhtShoes's Avatar
    I FOUND A SOLUTION
    i have the exact same problem with my samsung galaxy 3s. the playlists content disapears all the time.
    what helped on my phone was to make a backup on your pc, from the phones and SD-cards memory, then format your phone (both phone card) PROBLEM FIXED. I know it takes some time to restore everything, i recommend that you install "backup and restore" and "playlist backup" on your phone and make a backup on your apps and playlist. good luck

    PS. install only the apps that you need (it could be an app that did made the bug)
    PPS. if you can use another music player than the default one, that could also prevent the bug, i am using "Now Playing"
    Thanks BrothA Its Been Messing Up My Bike Rides
    03-28-2014 05:11 AM
  17. RealT's Avatar
    This disappearing play list thing has been a pain in my back for some time but I have stumbled across a resolution.

    Once you have your playlist as you want and it on the SD card, move the whole playlist folder from the SD card to the internal storage area. That’s it, every time you see a playlist on the external SD card just move it to the internal storage location. Your music can remain on the external SD card.

    This even works with automatic playlists imported from Windows Media Player using that application sync option.
    11-27-2014 09:33 AM
  18. healingrocks's Avatar
    thanks, that one works!!! was driving me potty. Every time the battery ran empty, I lost all my playlists from the player, but with the Playlists folder on the phone drive they are all there again
    09-01-2015 07:05 PM
  19. Stelcom66's Avatar
    I know this is an old post, but I unmounted/mounted the SD card and am able to make and retain playlists again. Before doing that the playlist would not appear when syncing to the SD card, but the music files were on the device. Only if I synced to the internal device memory (wouldn't be sufficient for all the files) would the playlist show. Previously - from my notes I did this: "No playlists - when syncing music files would be written to device, were already on SD card. Settings - general - application data - all - music, clear cache." But when I go into Settings - General I no longer see Application Data.

    I just noticed the playlists missing today after not turning on the device for about a month. Don't know if it has anything to do with it.
    04-02-2016 01:19 PM
  20. Hanko's Avatar
    Has anyone tried placing all your single playlist files in a separate folder? Anywhere internally.

    Try it. Worked for me!
    05-09-2016 07:23 PM
  21. mdw1995's Avatar
    Has anyone tried placing all your single playlist files in a separate folder? Anywhere internally.

    Try it. Worked for me!
    Can this work for Google Play Music playlists? Do you know where the playlists are stored for GPM? My songs keep disappearing from the playlists after my phone reboots. It's annoying.
    05-16-2016 02:17 PM
  22. Monika Anwar's Avatar
    I also experienced it with my playlist, whenever my phone is off the songs on the playlist disappeared (fyi I always turn my phone off when charging it). I found an easy solution from an Indonesian forum. Go to setting - apps - choose the 'all' tab, then find the music player you like to fix ie. GPM. After you find it choose clear data. It works for me.
    mdw1995 likes this.
    05-20-2016 07:03 PM
  23. kennyd34's Avatar
    I transferred my Itunes music onto my S7 but every time i play a song, halfway through it is corrupted. It sounds like when you play a CD and it is scratched or something. It is not the Mp3 because it plays fine on my laptop. I'm wondering if it is the phone or SD card?
    08-11-2016 01:41 PM
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