Can't complete my ICS update

[TheAutoMomma]

I'm not sure what went wrong or what to do next. Have a bone stock Rezound. Did "check new." Saw the first part of the update, selected ok. I could see the download status bar in my notification area. But after the download completed, nothing happened. No installation, no nothing. So I waited a while. Then I went back to check on the update. Under status it has all the info as it should be, except status is blank and it says "code: 0". My software still shows as 2.01.605.11, so the update didn't complete. When I select check new, nothing at all happens. I have done multiple reboots and multiple battery pulls. I have done copious googling, but I can't find anyone who shares my exact issue and I have NO idea where to go from here! Help!

 

[Buickman]

You've found someone now who's in the exact same boat as you now. That's what brought me here. I was looking for any kind of cache that might need to be cleared out to unstick things. I'm hoping someone much smarter than myself finds us here and gives us some advise.

 

[TheAutoMomma]

Well, nice to know it's not a total anomaly, anyway... I've tried everything I can think of to make it clear out so I can start over. I just wish I could figure what went wrong; I don't want to have to do a factory reset.

 

[Buickman]

Possible good news for you, mine just popped up with the update window to finish the small 7mb update (10 hours later). rebooting and updating now. I'll keep you posted.

 

[TheAutoMomma]

Interesting! Maybe mine will do the same. I tweeted @vzwsupport so we will see.

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[TheAutoMomma]

Clearly I am desperate haha.

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[RazorDroid]

That's so odd. I got both my updates at work, no issues at all.

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[TheAutoMomma]

You are a jerk, RazorDroid. A rub-it-in-your-face jerk.

(good thing I love ya.)

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[RazorDroid]

You'll get it, don't worry, and you'll love it! It's like a new phone!

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[Buickman]

Rebooted, finished the first step of the small update, back to being unresponsive when hitting the check for updates button again. Will try a battery pull again.

 

[anon(94115)]

here is the update from my dropbox: https://dl.dropbox.com/u/17789768/rezound_AndroidPolice_3.14.605.12_PH98IMG.zip

put it on the root of the sd card, shorten the name to just ph98img and go into hboot-->fastboot and reflash

if you want, you can wait as well...it will come

 

[TheAutoMomma]

Thanks, piizzaman. Am hoping to just "unhang" the OTA update though, as it isn't really an issue of not getting it yet more an issue of it not working.

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[twolastnames]

here is the update from my dropbox: https://dl.dropbox.com/u/17789768/rezound_AndroidPolice_3.14.605.12_PH98IMG.zip

put it on the root of the sd card, shorten the name to just ph98img and go into hboot-->fastboot and reflash

if you want, you can wait as well...it will come

Is this the ruu, and will wipe the phone or the actual update and won't?

 

[anon(94115)]

no it isnt the RUU, but a flashable zip. it will wipe but for those stuck like I was, it seems like the only way

 

[Buickman]

OK TheAutoMama, I finally got it to download the full update. Not sure what actually did it, but here's everything I did.

Turn WiFi off, be on Verizon network.
Go into all programs, clear cache on "updater" app.
Battery pull.
After reboot, go into updater menu, hit check new and just leave it for about a minute.

Give that a try and see if yours goes through.

 

[TheAutoMomma]

Well, your method worked, Buickman. Way to go! Got my ICS.

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[ctychick]

OK TheAutoMama, I finally got it to download the full update. Not sure what actually did it, but here's everything I did.<br />
<br />
Turn WiFi off, be on Verizon network.<br />
Go into all programs, clear cache on "updater" app.<br />
Battery pull.<br />
After reboot, go into updater menu, hit check new and just leave it for about a minute.<br />
<br />
Give that a try and see if yours goes through.

What is the "updater app"? Is that a third party app or something that should already be on the phone? Thanks!

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[TheAutoMomma]

CtyChick, if you go into apps, then all, you'll see a program called "updater," it isn't really an app; rather a program. If you select it, you can both force stop and clear data. That's what I did there. Not a third party app, just part of the programing.

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[sweaner]

Yes, this method also worked for me. I think my mistake was deferring the install.